CapNexus
retail
FunctionalBusinessAnalyst
“Functional Business Analyst at CapNexus. Skills: Merchandise Financial Planning, User Acceptance Testing, Training Development, Business Requirements. Document, validate, and refine MFP business processes. Lead and facilitate User Acceptance Testing (UAT)”
What You'll Achieve.
Business users feel supported and confident in the new MFP system by go-live; UAT cycles are completed on schedule with defects properly documented and resolved; Training materials are clear, concise, and immediately usable by retail planners; The client views this consultant as a trusted advisor
Industry & Context.
drive resolution; escalating issues appropriately
aligned to Eastern Time business hours
What They're Looking For.
Must Have
Hands-on experience with Merchandise Financial Planning (MFP), background in retail planning or retail operations, Demonstrated experience supporting or leading UAT in a retail systems implementation context, Ability to develop clear, user-friendly training content and facilitate training sessions for non-technical retail business users, Proven experience writing use cases, business requirements, and functional documentation, Client-facing communication skills, Comfortable working in a hybrid or remote model aligned to Eastern Time business hours
Nice to Have
Experience with Board or Tulio (CPM/planning platforms), Know of / familiarity with demand forecasting, inventory planning, or supply chain planning for retail, Prior consulting or staff augmentation experience in a client-delivery environment, Experience with Agile/iterative delivery methods
What You'll Do.
and refine MFP business processes
Lead and facilitate User Acceptance Testing (UAT)
Develop and deliver end-user training materials
Create and maintain use cases
business requirements
Answer functional questions and escalate issues
Translate business needs into system configuration
Support change management activities
Gather requirements and validate solution design
Assist with data validation and reconciliation
Contribute to future-phase demand forecasting implementation
How You'll Work.
Team & Collaboration
Partner with business stakeholders; Collaborate closely with technical consultants and vendors; Facilitate working sessions and workshops with planning, merchandising, and finance teams
Communication Scope
Client-facing communication skills; presenting to planners, merchants, and finance leadership
Process & Methodology
change management activities, impact assessments, readiness reviews
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