CapNexus

retail

FunctionalBusinessAnalyst

New York, New York, United States CONTRACT Remote Friendly
The Brief

“Functional Business Analyst at CapNexus. Skills: Merchandise Financial Planning, User Acceptance Testing, Training Development, Business Requirements. Document, validate, and refine MFP business processes. Lead and facilitate User Acceptance Testing (UAT)”

What You'll Achieve.

Business users feel supported and confident in the new MFP system by go-live; UAT cycles are completed on schedule with defects properly documented and resolved; Training materials are clear, concise, and immediately usable by retail planners; The client views this consultant as a trusted advisor

Industry & Context.

retail
Problems you'll solve

drive resolution; escalating issues appropriately

Eligibility Requirements

aligned to Eastern Time business hours

What They're Looking For.

Must Have

Hands-on experience with Merchandise Financial Planning (MFP), background in retail planning or retail operations, Demonstrated experience supporting or leading UAT in a retail systems implementation context, Ability to develop clear, user-friendly training content and facilitate training sessions for non-technical retail business users, Proven experience writing use cases, business requirements, and functional documentation, Client-facing communication skills, Comfortable working in a hybrid or remote model aligned to Eastern Time business hours

Nice to Have

Experience with Board or Tulio (CPM/planning platforms), Know of / familiarity with demand forecasting, inventory planning, or supply chain planning for retail, Prior consulting or staff augmentation experience in a client-delivery environment, Experience with Agile/iterative delivery methods

What You'll Do.

and refine MFP business processes

Lead and facilitate User Acceptance Testing (UAT)

Develop and deliver end-user training materials

Create and maintain use cases

business requirements

Answer functional questions and escalate issues

Translate business needs into system configuration

Support change management activities

Gather requirements and validate solution design

Assist with data validation and reconciliation

Contribute to future-phase demand forecasting implementation

How You'll Work.

Team & Collaboration

Partner with business stakeholders; Collaborate closely with technical consultants and vendors; Facilitate working sessions and workshops with planning, merchandising, and finance teams

Communication Scope

Client-facing communication skills; presenting to planners, merchants, and finance leadership

Process & Methodology

change management activities, impact assessments, readiness reviews

Free ATS check

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