Kyndryl
Banking
FunctionalAnalyst–Enabler
“Functional Analyst – Enabler at Kyndryl. Skills: Banking domain, Requirements analysis, Solution design. Lead requirements analysis and documentation. Define and validate performance requirements”
What You'll Achieve.
See immediate value of your work; Ensure successful implementation aligned with business goals; Ensure solution quality; Drive resolution of defects; Ensure deployment readiness; Contribute to products' success; Drive innovation; Take ownership of work; Achieve coveted positions; Inspire and innovate; Contribute to shared success
Industry & Context.
Solving complex problems; Analyze defects; Conduct root cause analysis
What They're Looking For.
Must Have
5 to 7+ years of experience in banking or BFSI domain, understanding of Customer lifecycle and engagement processes, Deep knowledge of Marketing & Campaign Management capabilities, Expertise in Customer Servicing & Interaction Management, understanding of lead and opportunity management and sales funnel processes, Knowledge of integration with core banking, channels, and data platforms, Familiarity with end-to-end customer journeys and cross-domain dependencies, Ability to engage with marketing teams, product managers, customer service units, and IT teams, knowledge of solution design, product lifecycle, and data governance & analysis, Deep understanding of testing, customer experience, incident/problem management, and application support, Expertise in requirements analysis, solution specification management, and feasibility assessment, knowledge of banking products and services, leadership and stakeholder management skills, Strategic mindset with business awareness, Excellent communication (written and verbal), High level of accountability, integrity, and adaptability, Ability to perform in complex and high-pressure environments
Nice to Have
Bachelore’s/Master’s degree in Information Technology, Computer Science, or equivalent experience, Certification in Agile SAFe
What You'll Do.
Lead requirements analysis and documentation
Define and validate performance requirements
Perform end-to-end impact analysis
Ensure requirements traceability
Own solution design specifications
Develop conceptual data models
Develop logical data models
Define source-to-target data mappings
Create data flow diagrams
Create transformation rules
Contribute to effort estimation
Contribute to solution sizing
Act as bridge between business and technology
Lead stakeholder discussions
Facilitate Agile ceremonies
Facilitate backlog refinement
Mentor junior analysts
Review analyst deliverables
Oversee SIT and UAT execution
Analyze defects and drive resolution
Ensure deployment readiness
Ensure regulatory compliance
Embed cybersecurity considerations
Support audit activities
Support compliance reviews
Drive process improvement
Standardize analysis practices
Enhance customer experience
Contribute to reusable assets
Contribute to domain knowledge
How You'll Work.
Team & Collaboration
Collaborate with cross-functional teams; Engage with marketing teams; Engage with product managers; Engage with customer service units; Engage with IT teams; Act as key bridge between business and technology teams; Lead stakeholder discussions; Ensure alignment across teams; Work with others inclusively
Communication Scope
Excellent communication (written and verbal)
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