Comstock

FulltimeOvernightConcierge

$38–52k ~AI est. Reston, Virginia, United States FULL TIME
The Brief

“Full-time Overnight Concierge at Comstock. Skills: Customer service, Hospitality excellence. Provide Class “A” customer service. Build rapport with tenants”

What You'll Achieve.

Deliver exceptional customer service; Ensure resident needs are met

Industry & Context.

Problems you'll solve

Problem-solving skills

Eligibility Requirements

Work shifts, Work weekends, Work holidays

What They're Looking For.

Must Have

High School Diploma or equivalent (GED), 1 year of concierge or high-end customer service experience, Must be able to work weekends, Ability to work holidays required, Proficient in Microsoft Office, Outgoing personality, Self-motivated, High energy, Problem-solving skills, Sense of urgency, Highly credible and trustworthy, Operate with high degree of integrity, Hold oneself and others accountable, Strive for a high level of excellence, Positive, can-do attitude, Customer-focused, Results-oriented, Want to continuously learn and develop, Exceptional oral and written communication skills, Ability to work well in a team, Ability to multitask and prioritize tasks, Attention to detail, Self-directed, Able to work independently

What You'll Do.

Provide Class “A” customer service

Build rapport with tenants

Meet and greet visitors

Ensure reception area is tidy

Respond to tenant questions

Respond to tenant complaints

Ensure only authorized individuals enter

Manage incoming phone calls

Coordinate amenity space reservation

Coordinate loading elevators

Coordinate loading dock

Complete daily building walks

Look for maintenance items

Reorganize furniture/décor

Clean up whenever needed

Work scheduled shifts

Perform other duties as needed

How You'll Work.

Team & Collaboration

Establishing good working relationships

Communication Scope

Oral communication; Written communication

Free ATS check

Applying for this Full-time Overnight Concierge role?

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