Rothy's
Retail
Full-TimeKeyholder
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Full-Time Keyholder at Rothy's. Skills: Customer experience, Sales, Store operations. Lead Rothy’s Experience. Model Rothy’s Experience”
What You'll Achieve.
Drive personal sales results; Drive team sales results
Industry & Context.
Ability to stand/walk entire shift, Lift up to 25 lbs, Bending, reaching, stretching, Use ladders and step stools, Wear Rothy's shoes, Work minimum 40 hours/week, Work peak business days, Work holidays, Work evening shifts, Work opening shifts
What They're Looking For.
Must Have
1-2 years retail experience, 1-2 years customer service experience, 18 years of age or older
Nice to Have
Some leadership responsibility
What You'll Do.
Lead Rothy’s Experience
Model Rothy’s Experience
Uphold brand standards
Drive personal sales results
Drive team sales results
Deliver Rothy’s Experience
Create lasting relationships
Engage in clienteling practices
Assist with execution of events
Reinforce store standards
Reinforce service expectations
Reinforce selling behaviors
Reinforce product knowledge
Act as Manager on Duty
Ensure daily operations
Ensure visual merchandising tasks
Ensure service expectations
Communicate opportunities
How You'll Work.
Team & Collaboration
Leadership team; Peers
Full Job Description
KEYHOLDER - FULL-TIME Tysons, VA - Tysons Corner At Rothy’s, we believe there’s a better way to do business—one that puts the planet and its people first. That’s why we’ve transformed millions of plastic bottles into stylish, sustainable shoes and bags, creating wardrobe staples that look just as good as they feel. In our retail stores, clienteling, and genuine connection are at the heart of everything we do. We take pride in building lasting relationships with our customers—getting to know their style, anticipating their needs, and creating personalized experiences that make them feel truly seen and supported. Whether it’s helping someone find their perfect fit or sharing the story behind our sustainable designs, every interaction is an opportunity to deepen that connection. As we grow, we’re cultivating not just a workplace, but a community. It’s a place where careers can grow, ideas are shared, and people feel a true sense of belonging. Every day brings new opportunities to learn, lead, and make an impact—together, as part of a welcoming, inclusive team that celebrates each other’s contributions. ABOUT THE TEAM: Shopping at Rothy’s IRL is not your ordinary retail experience—so naturally, our Stores team is extraordinary, too. Experts in the fit, wear and sizing of our shoes, these team members provide deep knowledge of every Rothy’s style and out-of-this-world customer service—creating long-lasting brand loyalty. Customers love shopping in our stores due to these exceptional interactions. ABOUT THE ROLE: As a Keyholder, you will help bring our company values to life by creating a service-first culture on the sales floor and supporting smooth store operations. You’ll act as a role model for your peers, delivering exceptional customer experiences, coaching in the moment, and upholding operational excellence. As part of the leadership team, you may serve as Manager on Duty, ensuring the store reflects our brand standards and values in every interaction. WHAT YOU’LL
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