Carwow

Get Your Car

FulfilmentAssistant

£23–28k ~AI est. Winnersh, United Kingdom FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Fulfilment Assistant at Carwow. Skills: Operational lifecycle management, Stakeholder management, Process improvement. Manage day-to-day dealer relationships. Process orders”

What You'll Achieve.

Drive Leasey's continued success

Industry & Context.

Get Your Car
Problems you'll solve

Solutions focused; Pro-actively determine positive outcome

What They're Looking For.

Must Have

Experience in vehicle leasing industry, Work under pressure, Meet team targets, Negotiation skills, Work on own initiative, Good organisational skills, Good administration skills, Prioritise workload, Excellent communication skills, Excellent attention to detail, Proficient user of Microsoft suite

Nice to Have

Entrepreneurial spirit, Solutions focused, Pro-actively determine positive outcome

What You'll Do.

Manage day-to-day dealer relationships

Provide proactive updates to customers

Handle finance documents

Submit delivery packs for payout

Establish professional credibility with external stakeholders

Offer feedback to peers

Assist with coordination of workload

Adapt to new process improvements

How You'll Work.

Team & Collaboration

Work closely with Fulfilment Manager; Support growth of department; Support health of team; Coordinate collective workload

Communication Scope

Verbal communication; Written communication; Telephone manner

Full Job Description

OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube https://www.youtube.com/carwow channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we’re a long way from done! YOUR MISSION Join the Carwow Leasey division in Winnersh as a Fulfilment Administrator and play a pivotal role in our growth. You will empower our sales team by keeping daily operations running smoothly, tackling key administrative tasks, and championing process efficiencies. Beyond the data, you’ll be a key point of contact-cultivating strong, collaborative relationships with our customers, suppliers, and strategic leasing funders to drive Leasey’s continued success. KEY RESPONSIBILITIES The Fulfilment Assistant role is very much a 'hands-on’ role, where we are looking for someone to work closely with the Fulfilment Manager, and to be proactive in developing and supporting the growth of the department, establishing efficient processes in line with the growth of the business unit. - Owning the operational lifecycle by managing day-to-day dealer relationships, processing orders, and providing proactive updates to our customers. - Taking the lead on administrative duties, including the independent handling of finance documents, delivery bookings, and submitting delivery packs for payout. - Establish

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