Unusual Machines
manufacturing
FulfillmentSupervisor
“Fulfillment Supervisor at Unusual Machines. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, leadership, team management, warehouse operations, fulfillment operations, manufacturing operations, shipping, inventory control, order fulfillment processes. oversee the picking, packing, and shipping operations of our warehouse. ensuring accurate, timely, and safe fulfillment of customer orders”
What You'll Achieve.
ensuring accurate, timely, and safe fulfillment of customer orders; drive operational consistency; Ensure all fulfillment stations meet production, accuracy, and safety standards; maintain performance; Ensure daily and weekly order fulfillment targets are met without compromising quality; enhance efficiency and reduce errors; uphold high-quality fulfillment standards; measurable goals
Industry & Context.
problem-solving skills; Identify, troubleshoot, and escalate equipment or workflow issues
Ability to stand, observe, and support operations for extended periods, Ability to stand or sit for extended periods, Ability to perform hands-on observations and support repetitive tasks as needed, Ability to lift up to 50 lbs, Ability to work in a warehouse environment with moderate noise levels
What They're Looking For.
Must Have
High school diploma or GED, Prior experience leading or supervising a team, understanding of warehouse operations and inventory management, Reliable attendance and punctuality, Ability to lift up to 50 lbs and work in a warehouse environment
Nice to Have
Experience with order fulfillment or logistics in a manufacturing or e-commerce setting, Experience in major Shipping Portals. UPS, FEDEX, DHL, Experience in International Shipping., Dangerous goods shipping certification. Major plus., Familiarity with SOPs, Warehouse Management Systems (WMS), and shipping protocols, Previous supervisory or coaching experience in a fulfillment environment
What You'll Do.
and shipping operations of our warehouse
and safe fulfillment of customer orders
manage a team of fulfillment associates
drive operational consistency
act as the point of escalation for inventory
Supervise and coordinate the daily activities of warehouse associates
Ensure all fulfillment stations meet production
Conduct quality checks on outbound shipments and inventory accuracy
and escalate equipment or workflow issues
and support associates to develop skills and maintain performance
Monitor adherence to safety
and inventory protocols
Collaborate with management to implement process improvements
Maintain documentation of fulfillment
and team performance metrics
Lead a team of fulfillment associates to deliver high-quality
and efficiency at both workstation and team levels
Ensure daily and weekly order fulfillment targets are met without compromising quality
Develop team members’ skills through coaching
Support continuous improvement initiatives to enhance efficiency and reduce errors
Serve as the escalation point for inventory
or operational issues
Represent U. S. manufacturing and fulfillment standards through leadership
and process consistency
How You'll Work.
Team & Collaboration
cross-functional coordination; Collaborate with management to implement process improvements; Develop team members’ skills through coaching, training, and feedback
Communication Scope
Excellent communication; coaching
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