FulfillmentSupervisor

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role Dandy is looking for a Fulfillment Supervisor to join our rapidly growing venture-backed company. The Fulfillment Team Lead will own daily fulfillment SLAs, build the daily production plan, and manage the team that fulfills, ships, and recovers assets for thousands of dental practices every month at our site in Utah. We partner with dentists across the country and route thousands of orders to labs every month, and this role makes sure the supply side of our managed marketplace keeps up with demand as we work toward our goal to modernize the dental lab process. You'll lead Associates and Senior Associates across the workstreams that keep the marketplace running: asset recovery, inventory operations, and 3PL coordination. You'll own labor allocation, the site's quality outcomes, and the safety program. You'll take direct responsibility for the complex day-to-day operations, and you'll also be the hiring manager for the team and the first point of contact for cross-functional partners when something on the floor needs to be unblocked. You'll report to Fulfillment leadership, who owns the operational roadmap and capacity planning. That gives you room to focus on running the floor well and crafting more efficient and effective fulfillment processes as we scale, with a clear partner for the decisions that exceed site authority. We're looking for someone who wants to operate in the details today and grow into broader scope as Da