Target
FulfillmentOperationsTeamLeader
“Fulfillment Operations Team Leader at Target. Skills: Guest experience, Operations, Process, Efficiency. Deliver guest experience commitments. Ensure team understands guest experience commitments”
What You'll Achieve.
Deliver sales goals; Improve operational metrics; Elevate guest experience; Meet delivery standards; Meet freshness standards; Meet service standards; Achieve quality standards; Achieve accuracy standards; Achieve timeliness standards
Industry & Context.
Creative problem solving
Physically demanding role, Variable work schedule, Work independently, Work as part of a team, Access all areas of the building, Climb up and down ladders, Lift or move merchandise up to 44 pounds, Communicate on multiple frequency devices, Operate handheld scanners, Operate technology equipment, Flexible work schedule, Reliable and prompt attendance
What They're Looking For.
Must Have
Must be at least 18 years of age or older, Lead and hold others accountable, Learn and adapt to current technology needs, Work independently and as part of a team, Manage workload and prioritize tasks independently, Welcoming and helpful attitude toward all guests and other team members, Effective communication skills, Access all areas of the building to respond to guest or team member issues, Interpret instructions, reports and information, Accurately handle cash register operations as needed, Climb up and down ladders, Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others, Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed, Flexible work schedule (e. g. , nights, weekends and holidays) and reliable and prompt attendance necessary
Nice to Have
Previous retail experience preferred, but not required
What You'll Do.
Deliver guest experience commitments
Ensure team understands guest experience commitments
Provide feedback and hold team accountable
and team outcome metrics
Demonstrate a service culture
Lead team and drive fulfillment goals
Utilize workload planning tools
Review fulfillment reporting
Create daily plans for team
Enable efficient delivery to guests
Evaluate and recommend candidates
Establish clear goals around quality
Ensure team follows food safety guidelines
Ensure supplies are ordered timely
Assume store-level leadership on duty responsibilities
Demonstrate inclusivity
Demonstrate a culture of ethical conduct
Lead and demonstrate a safety culture
Model execution of physical security processes
Support merchandise protection strategies
Lead and demonstrate a culture of executing best practices
Address store emergency and compliance needs
Support guest services
How You'll Work.
Team & Collaboration
Cross-functional coordination; Vendor/stakeholder management
Communication Scope
Effective communication skills
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