Target
FulfillmentOperationsTeamLeader
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Fulfillment Operations Team Leader at Target. Skills: Process management, Cross-functional coordination, Vendor/stakeholder management, Operational metrics, Resource planning, Continuous improvement. Demonstrate service culture prioritizing guest experience. Model, train, and coach service standards”
What You'll Achieve.
Deliver sales goals; Meet delivery and service standards; Resolve identified gaps; Hold team members accountable to expectations; Enhance instore security culture
Industry & Context.
Creative problem solving
Physically demanding role, Flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times), Access all areas of the building, Climb up and down ladders, Frequently lifting or moving merchandise up to 44 pounds without additional assistance, Team lift items 45-100 pounds
What They're Looking For.
Must Have
Must be at least 18 years of age or older, Lead and hold others accountable, Learn and adapt to current technology needs, Work independently and as part of a team, Manage workload and prioritize tasks independently, Welcoming and helpful attitude toward all guests and other team members, Effective communication skills, Access all areas of the building to respond to guest or team member issues, Interpret instructions, reports and information, Accurately handle cash register operations as needed, Climb up and down ladders, Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others, and team lift items 45-100 pounds, Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Nice to Have
Previous retail experience preferred, but not required
What You'll Do.
Demonstrate service culture prioritizing guest experience
and coach service standards
Lead team and drive fulfillment goals
Support sales growth and store profitability
Utilize workload planning tools for team
Ensure workload completion and order fulfillment
Review fulfillment reporting to identify gaps
Develop plans to resolve identified gaps
Create daily plans for team
Enable efficient delivery to guests
Lead pickup and ship from store workload
Evaluate and recommend candidates for open positions
Develop a guest-centric team
Support leader in onboarding
Establish clear goals for quality
Hold team members accountable to expectations
Close training gaps through coaching
Work a flexible work schedule
Ensure supplies are ordered timely and stocked
Follow safe and secure training and processes
Demonstrate inclusivity by valuing diverse voices
Demonstrate culture of ethical conduct
Lead and demonstrate safety culture
Identify and correct hazards
Assist with incident response
Report/investigate injuries timely and accurately
Model execution of physical security processes
Support merchandise protection strategies
Lead and demonstrate culture of executing best practices
Address all store emergency and compliance needs
Support guest services
Maintain compliance culture while executing duties
Model creating a welcoming experience
Engage with guests when assistance is needed
Help solve guest specific needs
Thank guests and express appreciation
How You'll Work.
Team & Collaboration
Cross-functional coordination; Work with product team
Communication Scope
Effective communication skills
Full Job Description
The starting pay range for this position per hour is $21.75 - $23.75. The full pay range for this position per hour is $21.75 - $37.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at [https://corporate.target.com/careers/benefits](https://corporate.target.com/careers/benefits). **ALL ABOUT TARGET** Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. [_Learn more about Target here._](https://corporate.target.com/about)__ **ALL ABOUT FULFILLMENT** Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring guests get what they want, when they want it, and how they want it. The fulfillment team picks, preps, packs, sorts, and ships, products safely, efficiently and effectively to deliver convenience and quality for our guests. **At Target , we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Fulfillment Operations Team Leader can provide you with the skills and experience of:** * Guest service fundamentals and experience building a guest first culture on your team * Retail business fundamentals including: department sales tren
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