Target
FulfillmentOperationsTeamLeader
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Fulfillment Operations Team Leader at Target. Skills: Process management, Cross-functional coordination, Vendor/stakeholder management, Operational metrics, Resource planning, Continuous improvement. Deliver guest experience commitments. Ensure team understands and delivers guest experience”
What You'll Achieve.
Deliver sales goals; Improve operational metrics; Achieve guest experience commitments; Fulfill orders to meet delivery standards; Fulfill orders to meet freshness standards; Fulfill orders to meet service standards; Achieve quality standards; Achieve accuracy standards; Achieve timeliness standards
Industry & Context.
Creative problem solving
Physically demanding role, Variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times), Access all areas of the building, Climb up and down ladders, Scan, handle and move merchandise efficiently and safely, Frequently lifting or moving merchandise up to 44 pounds without additional assistance, Flexible work schedule, Reliable and prompt attendance necessary
What They're Looking For.
Must Have
High school diploma or equivalent, Must be at least 18 years of age or older, Lead and hold others accountable, Learn and adapt to current technology needs, Work independently and as part of a team, Manage workload and prioritize tasks independently, Welcoming and helpful attitude toward all guests and other team members, Effective communication skills, Access all areas of the building to respond to guest or team member issues, Interpret instructions, reports and information, Accurately handle cash register operations as needed, Climb up and down ladders, Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others, Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed, Flexible work schedule (e. g. , nights, weekends and holidays) and reliable and prompt attendance necessary.
Nice to Have
Previous retail experience preferred, but not required
What You'll Do.
Deliver guest experience commitments
Ensure team understands and delivers guest experience
Observe and provide feedback
Hold team members accountable
Recognize great guest experience moments
Review area metrics to identify opportunities
Take action to improve metrics
Align team on behaviors and execution
Drive results that deliver outcomes
Elevate the guest experience
Demonstrate a service culture
train and coach service standards
Lead team and drive fulfillment goals
Contribute to total store profitability
Utilize workload planning tools
Ensure team completes scheduled workload
Fulfill all orders to meet standards
Review fulfillment reporting
Develop plan to resolve gaps
Create daily plans for team
Be an expert of operations
Enable efficient delivery to guests
Lead pickup and ship from store workload
Evaluate and recommend candidates
Develop a guest-centric team
Support direct leader in onboarding
Establish clear goals
Hold team members accountable to expectations
Close training gaps through coaching
Ensure team follows food safety guidelines
Ensure fresh food items are selected
Ensure supplies are ordered timely
Order supplies with direct leader
Follow safe and secure training
Assume store-level leadership on duty
Enable guest experience during shifts
Demonstrate inclusivity
Value diverse voices and approaches
Be authentic and respectful
Create equitable experiences
Demonstrate ethical conduct
Lead team in ethical conduct
Hold others accountable to ethical conduct
Demonstrate a safety culture
Recognize safe behaviors
Identify and correct hazards
Hold team accountable to safety expectations
Assist with incident response
Report/investigate injuries timely
Model execution of physical security processes
Enhance instore security culture
Support merchandise protection strategies
and apply merchandise protection
Lead execution of best practices
Help close skill gaps through development
Address store emergency and compliance needs
Support guest services
Maintain a compliance culture
Execute duties in compliance with laws
How You'll Work.
Team & Collaboration
Cross-functional coordination; Work with product team
Communication Scope
Effective communication skills
Full Job Description
The starting pay range for this position per hour is $22.25 - $24.25. The full pay range for this position per hour is $22.25 - $37.80 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at [https://corporate.target.com/careers/benefits](https://corporate.target.com/careers/benefits). **ALL ABOUT TARGET** Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. [ _Learn more about Target here._](https://corporate.target.com/about)__ **ALL ABOUT FULFILLMENT** Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring guests get what they want, when they want it, and how they want it. The fulfillment team picks, preps, packs, sorts, and ships, products safely, efficiently and effectively to deliver convenience and quality for our guests. **At Target , we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Fulfillment Operations Team Leader can provide you with the skills and experience of:** * Guest service fundamentals and experience building a guest-first culture on your team * Retail business fundamentals, including department sales tre
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