FTEPatientAccessRepresentative

Our patients are our number one priority! We're committed to giving children back their childhood! **Job Posting Title:** FTE Patient Access Representative I **Location:** Frisco - Ambulatory Surgical Center **Additional Posting Details:** 40 hours per week at the discretion of the supervisor. **Job Description:** # **Duties/Responsibilities** * Manages a high volume of incoming and outgoing telephone calls * Responsible for completing assigned workqueues * Accurately schedule and re-schedule patient appointments in a timely manner * Effectively communicate and coordinate patient appointments with downstream departments * Contacts families to verify their information, insurance coverage, explain benefit eligibility, and refer families to financial counselors to enroll in financial assistance * Accurately pre-register specific data elements prior to the patients scheduled date of service * Perform all aspects of insurance verifications * Add insurance coverage and update the billing system to reflect the insurance status of the patient * Responsible for all correspondence from Insurance companies to be sent to HIM for scanning. * Provide clerical and administrative support as required * Create reports for tracking and trending purposes * Alter provider schedule template in electronic medical record (EMR) * Assist with departmental coverage as requested # **Required Skills/Abilities** * High School education or equivalent * Preferred 2 years working in a medical office setting * Preferred experience in insurance procedures * Preferred experience in medical appointment scheduling