Chanel

Luxury Goods

FTCClientAdvisor,SelfridgesW&FJ

London, United Kingdom FULL TIME
The Brief

“FTC Client Advisor, Selfridges W&FJ at Chanel. Skills: Clienteling, Sales, Brand Ambassadorship. Act as brand ambassador. Grow awareness of W&FJ product”

What You'll Achieve.

Further brand growth; Create desire; Build trusted relationships; Build long-lasting relationships; Grow awareness; Convert clients; Create positive business environment; Maximise sales; Attract VIPs

Industry & Context.

Luxury Goods

What They're Looking For.

Must Have

Integrity, Professionalism, Global point of view, Open mind, Established network, Trusted advisor of high-net-worth individuals, Proven track record of client treatment, Contributor to local and global communities, Acquire clients in an emotionally intelligent and sophisticated manner, Personal relations skills with clients and team members, Curiosity for culture, the arts and current affairs, Demonstrated track record of acting as a contributing member for a sales team in a Watch & Fine Jewellery environment

Nice to Have

Fluency in Mandarin

What You'll Do.

Act as brand ambassador

Grow awareness of W&FJ product

Convert fashion clients to W&FJ

Enrich knowledge and capabilities

Contribute to operational aspects

Contribute to administrative aspects

Build personalised client relationships

Map out dormant accounts

Network dormant accounts

Revive dormant accounts

Propose action plan for VIPs

Offer ultimate customer concierge service

Nurture client relationships

How You'll Work.

Team & Collaboration

Work collaboratively with Fashion Division; Learn from experts around you; Enrich colleagues; Contribute to boutique operations; Contribute to boutique administration; Support colleagues; Work with team members

Free ATS check

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