IVX Health

Healthcare

FTFrontDeskCoordinator

$48–65k ~AI est. Berkeley, California, United States FULL TIME
The Brief

“FT Front Desk Coordinator at IVX Health. Skills: Patient experience, Operations management, Customer service. Greet patients with warmth. Greet patients with professionalism”

Industry & Context.

Healthcare
Eligibility Requirements

Rotating Saturdays, Support other centers

What They're Looking For.

Must Have

1–3 years front desk experience, 1–3 years administrative experience, Experience in medical setting, Experience in healthcare setting, High School Diploma or GED, Understanding of insurance verification, Understanding of billing basics, Understanding of patient intake process, Proficiency in EHRR systems, Proficiency in scheduling software, Knowledge of medical terminology, Knowledge of patient-facing protocols, Exceptional customer service skills, Exceptional communication skills, Ability to multitask, Ability to stay organized, Ability to stay accurate, Quick learning agility, Adaptable, Dependable, Willingness to support multiple centers, Willingness to adjust to evolving workflows

Nice to Have

Healthcare expertise

What You'll Do.

Greet patients with warmth

Greet patients with professionalism

Support visitors with confidence

Support visitors with care

Schedule appointments

Reschedule appointments

Ensure pre-visit requirements are in place

Ensure authorizations are in place

Verify patient insurance

Update demographic information

Coordinate patient flow

Communicate with nursing staff

Keep front desk organized

Keep reception area organized

Maintain welcoming environment

Maintain polished environment

Support other centers

Support market staff absences

Support center openings

Support higher-volume days

How You'll Work.

Team & Collaboration

Coordinate with clinical teams; Communicate with nursing staff

Communication Scope

Clear communication

Free ATS check

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