IVX Health
Healthcare
FTFrontDeskCoordinator
“FT Front Desk Coordinator at IVX Health. Skills: Patient experience, Operations management, Customer service. Greet patients with warmth. Greet patients with professionalism”
Industry & Context.
Rotating Saturdays, Support other centers
What They're Looking For.
Must Have
1–3 years front desk experience, 1–3 years administrative experience, Experience in medical setting, Experience in healthcare setting, High School Diploma or GED, Understanding of insurance verification, Understanding of billing basics, Understanding of patient intake process, Proficiency in EHRR systems, Proficiency in scheduling software, Knowledge of medical terminology, Knowledge of patient-facing protocols, Exceptional customer service skills, Exceptional communication skills, Ability to multitask, Ability to stay organized, Ability to stay accurate, Quick learning agility, Adaptable, Dependable, Willingness to support multiple centers, Willingness to adjust to evolving workflows
Nice to Have
Healthcare expertise
What You'll Do.
Greet patients with warmth
Greet patients with professionalism
Support visitors with confidence
Support visitors with care
Schedule appointments
Reschedule appointments
Ensure pre-visit requirements are in place
Ensure authorizations are in place
Verify patient insurance
Update demographic information
Coordinate patient flow
Communicate with nursing staff
Keep front desk organized
Keep reception area organized
Maintain welcoming environment
Maintain polished environment
Support other centers
Support market staff absences
Support center openings
Support higher-volume days
How You'll Work.
Team & Collaboration
Coordinate with clinical teams; Communicate with nursing staff
Communication Scope
Clear communication
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