IVX Health
Healthcare
FTFrontDeskCoordinator
“FT Front Desk Coordinator at IVX Health. Skills: Patient experience, Operations, Scheduling. Greet patients with warmth and professionalism. Answer phones”
Industry & Context.
What They're Looking For.
Must Have
1–3 years of front desk or administrative experience in a medical or healthcare setting, High School Diploma or GED, understanding of insurance verification, billing basics, and the patient intake process, Proficiency in EHRR systems and scheduling software, Knowledge of medical terminology and patient-facing protocols, Exceptional customer service and communication skills, Ability to multitask in a fast-paced environment while staying organized and accurate, Quick learning agility, Adaptable and dependable
What You'll Do.
Greet patients with warmth and professionalism
Support visitors with confidence and care
Schedule appointments
Reschedule appointments
Ensure all pre-visit requirements and authorizations are in
Verify patient insurance
Update demographic information
Collect copays with accuracy and integrity
Coordinate patient flow
Communicate clearly with nursing staff
Keep the front desk and reception area organized
Support other centers within your market during staff
How You'll Work.
Team & Collaboration
Coordinate with nursing staff
Communication Scope
Customer service; Communication skills
Applying for this FT Front Desk Coordinator role?
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