HelloFresh
food
FSQATechnologist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“FSQA Technologist at HelloFresh. Skills: Food Safety, Quality Assurance, operational compliance, cross-functional teams, external partners, customer satisfaction, quality-related errors, supply chain, continuous improvement. implementing the HelloFresh Food Safety and Quality Assurance Management System within the Distribution Centre. Drive a food safety culture by improving engagement, awareness, and understanding of food safety and quality standards”
What You'll Achieve.
maximising the quality of incoming raw materials; improving customer satisfaction; reducing quality-related errors throughout the supply chain; improve inbounding accuracy; strengthen FEFO management; enhance overall quality compliance; ensuring food products consistently meet regulatory and food safety standards; promote a quality culture; contribute to company-wide OKR targets and business goals
Industry & Context.
problem-solving capabilities; basic problem-solving activities
independent right to work in the UK, cooperate with HelloFresh in all health and safety matters, take reasonable care of your own health, and safety as well as others, report incidents immediately, actively raise health and safety-related concerns, Disclosure and Barring Service (DBS) checks
What They're Looking For.
Must Have
Degree qualified in Food Science, Food Technology, or a related discipline, Proven experience in a Raw Materials Technologist role or a similar quality-focused position within the food industry, understanding of food safety regulations, raw material quality standards, and supplier management practices, Familiar with HACCP principles, GMP, BRCGS, and ISO standards, Proficient in G-Suite and confident using systems and data to support decision-making, An excellent communicator with interpersonal skills and the ability to build effective relationships with suppliers and internal stakeholders, Highly analytical with problem-solving capabilities and a data-driven approach to decision-making, Organised, detail-oriented, and able to effectively prioritise and manage multiple tasks in a fast-paced environment, independent right to work in the UK
What You'll Do.
implementing the HelloFresh Food Safety and Quality Assurance Management System within the Distribution Centre
Drive a food safety culture by improving engagement
and understanding of food safety and quality standards
Build and maintain relationships with 3PL partners
including conducting internal audits and GMP inspections
Coordinate customer complaint investigations
liaising with internal and external stakeholders to ensure effective resolution and close-out
Partner with Supply Chain and Procurement teams on strategic projects and quality initiatives
and continuous improvement of a BRCGS-compliant Quality Management System
Achieve and maintain BRCGS Storage and Distribution Version 4 certification for the site
Manage quarantine areas effectively and coordinate stock movement based on quality decisions
and support continuous improvement initiatives across operations
Carry out basic problem-solving activities and escalate issues to the Technical Quality Lead or Technical Manager where required
Ensure compliance with Standard Operating Procedures (SOPs) and work instructions
Coordinate service and support functions to ensure smooth operational performance
Conduct audits and follow up on corrective actions related to Food Safety
and other compliance standards
How You'll Work.
Team & Collaboration
Working closely with cross-functional teams; Build and maintain relationships with 3PL partners; Coordinate customer complaint investigations, liaising with internal and external stakeholders; Partner with Supply Chain and Procurement teams; build effective relationships with suppliers and internal stakeholders
Communication Scope
excellent communicator; interpersonal skills
Process & Methodology
lead initiatives, strategic projects, continuous improvement projects, Identify, lead, and support continuous improvement initiatives
Full Job Description
This role plays a key part in driving food safety, quality excellence, and operational compliance across the Distribution Centre. Working closely with cross-functional teams and external partners, the role is focused on maximising the quality of incoming raw materials, improving customer satisfaction, and reducing quality-related errors throughout the supply chain. The successful candidate will lead initiatives to improve inbounding accuracy, strengthen FEFO management, and enhance overall quality compliance, while ensuring food products consistently meet regulatory and food safety standards. Alongside maintaining high operational standards, the role will also support continuous improvement projects, promote a strong quality culture, and contribute to company-wide OKR targets and business goals. What You Will Be Doing: Overall accountability for implementing the HelloFresh Food Safety and Quality Assurance Management System within the Distribution Centre Drive a strong food safety culture by improving engagement, awareness, and understanding of food safety and quality standards Build and maintain strong relationships with 3PL partners, including conducting internal audits and GMP inspections Coordinate customer complaint investigations, liaising with internal and external stakeholders to ensure effective resolution and close-out Partner with Supply Chain and Procurement teams on strategic projects and quality initiatives Lead the design, implementation, and continuous improvement of a BRCGS-compliant Quality Management System Achieve and maintain BRCGS Storage and Distribution Version 4 certification for the site Manage quarantine areas effectively and coordinate stock movement based on quality decisions Identify, lead, and support continuous improvement initiatives across operations Carry out basic problem-solving activities and escalate issues to the Technical Quality Lead or Technical Manager where required Ensure compliance with Standard Operating Procedures (SO
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