FSDHumanResourcesAdministrator

SUMMARY: Assists Human Resources Manager with various Human Resources administrative functions and performs administrative duties related to the operations of the branch or office. ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned by the Human Resources Manager, Regional Vice President or General Manager. • Answers phone and redirects calls in a timely manner. • Manages office by ordering supplies, sorting mail, stocking office materials and greeting all office guests. • Schedules and organizes appointments. • Completes daily office opening and closing procedures including tidiness of the branch kitchen and conference rooms. • Completes monthly reports and sends out monthly birthday cards to field personnel. • Creates and enters new employee personnel information into the HRIS. • Participates in company Quality Assurance initiatives, including record keeping, training and auditing. • Examines employee files to answer inquiries and provides information to authorized persons. Assists with maintenance of uniform room cleanliness and inventory. • Performs other clerical duties as needed, such as filing, photocopying and collating. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. The Human Resources Administrator I/Receptionist reports to the Human Resources Manager and is subject to supervision from the Human Resource Manager and Regional Vice President or General Manager. COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies: • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. • Oral Communica