Johnson Controls
Thermal management, Mission-critical building systems, Energy efficiency, Decarbonization
FSCTechnicalSupportEngineerII(Remote)
“FSC Technical Support Engineer II (Remote) at Johnson Controls. Skills: Technical support, Building automation, Networking, HVAC systems. Provides remote technical support. Analyzes and troubleshoots problems”
Industry & Context.
Solutions to diverse technical problems; Troubleshoots application, communications, network, and control system problems
Some onsite analysis may be required
What They're Looking For.
Must Have
Bachelor’s degree in electrical or mechanical engineering, minimum of 7 years of Johnson Controls field or engineering technical experience, associate's technical degree with a minimum of 10 years of Johnson Controls field or engineering technical experience, understanding of networking principals, products, and technologies, Extensive PC software and hardware skills, knowledge of HVAC systems and applications, understanding of Building Automation Systems design and maintenance, Understanding of ASHRE standard protocols used in HVAC and automation products, understanding of AC and DC circuits, communication skills as they apply to convey very technical information to callers at all levels of technical competency
What You'll Do.
Provides remote technical support
Analyzes and troubleshoots problems
Communicates solutions
Works with product teams
Provides subject matter expertise
Troubleshoots third-party integrations
Provides technical instruction
Configures and maintains lab
Maintains and improves skills
How You'll Work.
Team & Collaboration
Work directly with product teams; Work with FSC L2 teams; Provide subject matter expertise to Level 1 team; Communicates solutions to service providers and distributors
Communication Scope
Effectively communicates solutions; Convey very technical information
Applying for this FSC Technical Support Engineer II (Remote) role?
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