Hy-Vee
FrozenFoodsDepartmentManager
“Frozen Foods Department Manager at Hy-Vee. Skills: Customer service, Employee supervision, Departmental profitability. Set department standards. Present freshest and best quality product”
What You'll Achieve.
Enhance shopping experience; Control shrink of product
Industry & Context.
Solve practical problems; Troubleshoot equipment; Handle customer issues
Medium work exertion, Move objects up to 50 pounds, Temperature extremes exposure, Dampness exposure, Equipment movement hazards, Electrical shock exposure, Cleaning chemicals exposure, Solvents exposure, Pre employment drug screen
What They're Looking For.
Must Have
High school diploma or over one year of related work experience
What You'll Do.
Set department standards
Present freshest and best quality product
Maintain positive atmosphere
Create atmosphere of friendliness
Create atmosphere of fun
Provide prompt service
Provide courteous service
Provide efficient service
Set example for employees
Address customers by name
Escort customers to products
Note customer suggestions
Pass along customer suggestions
Enhance shopping experience
Answer telephone promptly
Provide friendly service
Provide helpful service
Determine department goals
Determine weekly work schedule
Establish daily work plan
Order product for replenishment
Communicate sales ideas
Handle customer issues
Satisfy customer issues
Figure retail pricing
Ensure correct pricing
Oversee bookkeeping procedures
Compare sales to actuals
Prepare ad projections
Ensure proper temperatures
Ensure proper storage procedures
Control shrink of product
Troubleshoot equipment
Ensure equipment maintenance
Maintain adherence to guidelines
Report to work on time
Ensure competitive pricing
Participate in continuing education
Check in delivered merchandise
Place product in storage
Replenish merchandise
Perform departmental duties
Assist in other areas
Perform other job related duties
Perform special projects
How You'll Work.
Team & Collaboration
Flexibility and teamwork; Communicate with employees
Communication Scope
Customer greetings; Telephone service; Sales communication; Idea communication
Process & Methodology
Determine department goals, Determine weekly work schedule, Establish daily work plan, Plan displays, Plan promotions, Determine pre-orders
Applying for this Frozen Foods Department Manager role?
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