Hy-Vee
FrozenClerk
“Frozen Clerk at Hy-Vee. Provide prompt, efficient, friendly customer service. Exhibit caring, concern, patience in customer interactions”
Industry & Context.
Solve practical problems
Night shifts required, Weekend shifts required, Medium physical work, Exert up to 50 pounds, Exert 20 pounds frequently, Exert 10 pounds constantly, Move objects, Vision correction, Depth perception, Color vision, Field of vision, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pulling, Lifting, Grasping, Feeling, Talking, Hearing, Repetitive motions, Noise exposure, Temperature extremes exposure, Dampness exposure, Equipment movement hazards, Fast paced environment, Significant pressure
What They're Looking For.
Must Have
Ability to do arithmetic calculations
Nice to Have
Six months or less of similar or related work experience preferred
What You'll Do.
friendly customer service
patience in customer interactions
Treat customers as most important people
Smile and greet customers
Address customers by name
Escort customers to products
Secure products out of reach
Load or unload heavy items
Note and pass along customer suggestions
Enhance shopping experience
Answer telephone promptly
helpful telephone service
Work with co-workers as a team
Ensure customer satisfaction
Ensure pleasant work environment
Rotate and replenish merchandise
Ensure highest quality standards
Ensure cleanliness in department
Ensure merchandise is displayed neatly
Ensure labels are readily visible
Build end caps display
Ensure storage area is organized
Ensure floor is not slippery
Ensure temperature is constant and correct
Maintain strict adherence to guidelines
Adhere to company policies
Adhere to store guidelines
Report to work when scheduled
Report to work on time
Order product and supplies
Assist with inventory
Price products for customers
Assist in other areas of store
Perform other job related duties
Perform special projects
How You'll Work.
Team & Collaboration
Work with co-workers
Communication Scope
Customer service
Applying for this Frozen Clerk role?
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What do employees actually say about Hy-Vee?
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