JLL

FrontOffice&WorkplaceExperienceExecutive

A$95–135k ~AI est. North Ryde, New South Wales, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Front Office & Workplace Experience Executive at JLL. Skills: Front desk operations, Workplace experience, Administrative support. Create welcoming environment. Coordinate maintenance and repairs”

Industry & Context.

Problems you'll solve

Managing complex situations; Managing competing priorities

What They're Looking For.

Must Have

Prior front desk experience, Experience in facilities management, Experience in property management, Experience in hospitality

What You'll Do.

Create welcoming environment

Coordinate maintenance and repairs

Manage communications professionally

Maintain data security

Follow client protocols

Plan experiences and events

Manage sign-in/out procedures

Issue passes for visitors

Assist with meeting room bookings

Monitor and order supplies

Support event organisers

Liaise with facilities team

Liaise with security team

How You'll Work.

Team & Collaboration

Internal stakeholders; External stakeholders; Facilities team; Security team

Communication Scope

Confident communication

Full Job Description

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **About the role:** The Front Office and Workplace Executive welcomes employees and guests as the first point of contact at Reception, creating authentic experiences that strengthen relationships between JLL, our client, and their stakeholders. You'll provide administrative support, maintain operational excellence according to client and JLL standards, and adapt quickly to changing needs with a supportive mindset. **Key Responsibilities:** * Create a comfortable, welcoming and hospitable environment for employees and their guests * Coordinate with internal and external stakeholders for maintenance and repairs * Manage all communications professionally, including calls and emails, while maintaining strict data security and following client protocols * Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace * Manage sing-in/out procedures and issue passes for new employees or visitors * Assist stakeholders with meeting room bookings to ensure a delightful experience * Monitor and order stationery and office supplies when needed * Support event organisers with logistics, equipment and asssit with AV system setup * Liase with facilities and security team and report any incidents, utilising Corrigo and CMO when needed **Sound like you? The ideal candidate will have:** * Prior front desk experience in a fast-paced environment such as facilities, propert

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