JLL
FrontOffice&WorkplaceExperienceExecutive
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Front Office & Workplace Experience Executive at JLL. Skills: Front desk operations, Workplace experience, Administrative support. Create welcoming environment. Coordinate maintenance and repairs”
Industry & Context.
Managing complex situations; Managing competing priorities
What They're Looking For.
Must Have
Prior front desk experience, Experience in facilities management, Experience in property management, Experience in hospitality
What You'll Do.
Create welcoming environment
Coordinate maintenance and repairs
Manage communications professionally
Maintain data security
Follow client protocols
Plan experiences and events
Manage sign-in/out procedures
Issue passes for visitors
Assist with meeting room bookings
Monitor and order supplies
Support event organisers
Liaise with facilities team
Liaise with security team
How You'll Work.
Team & Collaboration
Internal stakeholders; External stakeholders; Facilities team; Security team
Communication Scope
Confident communication
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **About the role:** The Front Office and Workplace Executive welcomes employees and guests as the first point of contact at Reception, creating authentic experiences that strengthen relationships between JLL, our client, and their stakeholders. You'll provide administrative support, maintain operational excellence according to client and JLL standards, and adapt quickly to changing needs with a supportive mindset. **Key Responsibilities:** * Create a comfortable, welcoming and hospitable environment for employees and their guests * Coordinate with internal and external stakeholders for maintenance and repairs * Manage all communications professionally, including calls and emails, while maintaining strict data security and following client protocols * Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace * Manage sing-in/out procedures and issue passes for new employees or visitors * Assist stakeholders with meeting room bookings to ensure a delightful experience * Monitor and order stationery and office supplies when needed * Support event organisers with logistics, equipment and asssit with AV system setup * Liase with facilities and security team and report any incidents, utilising Corrigo and CMO when needed **Sound like you? The ideal candidate will have:** * Prior front desk experience in a fast-paced environment such as facilities, propert
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