Diamonds Direct

FrontOfficeSupport

Pittsburgh, Pennsylvania, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Front Office Support at Diamonds Direct. Skills: Customer service, Organizational skills, Communication skills. Greeting and assisting guests. Answering phone calls”

What You'll Achieve.

Providing a luxury experience for our customers

What They're Looking For.

Must Have

Previous customer service/front desk experience, Proficient computer skills, Ability to multi-task, Must be able to work SATURDAYS

What You'll Do.

Greeting and assisting guests

Answering phone calls

Managing appointments and inquiries

Maintaining the overall appearance and organization of the front desk area

Keeping the area clean and tidy

Ensuring that all displays are properly arranged

Greeting and welcoming customers and visitors in a courteous and professional manner

Answering incoming calls

and redirecting calls to the appropriate person or department

keeping the office clean and organized

and performing inventory of office supplies

Providing exceptional customer service to our guests

How You'll Work.

Communication Scope

Excellent communication and interpersonal skills

Full Job Description

We have many opportunities available on our other career site pages. Click [here ](https://www.signetjewelers.com/careers/)to link to our careers page! At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE! **Do YOU have what it takes to be a Diamonds Direct RHINO??** Our front desk position is a crucial role that requires a high level of customer service and organizational skills. As the first point of contact for our customers, you will be responsible for greeting and assisting guests, answering phone calls, and managing appointments and inquiries. In addition to providing exceptional customer service, you will also be responsible for maintaining the overall appearance and organization of the front desk area. This includes keeping the area clean and tidy, restocking supplies, and ensuring that all displays are properly arranged. As our store can get very busy at times, you must be able to work efficiently under pressure and multitask effectively. Strong communication skills are also essential, as you will be interacting with a diverse range of customers and colleagues on a daily basis. Overall, we are looking for a friendly and proactive individual who is passionate about providing a luxury experience for our customers. After all, our customer experience is what sets us apart from our competitors. If you have a keen eye for detail and a positive attitude, we would love to hear from you. **Here are some common front office job duties that you will be responsible for:** * Greeting and welcoming customers and visitors in a courteous and professional manner

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