FrontOfficeSupervisor

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! We are currently seeking a Front Office Supervisor to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. As the Front Office Supervisor , you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team. Our Front Office Supervisors love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between * Checking the hotel occupancy, rooms and hotel status. * Give and get hand over on a daily basis and sign for acknowledgement then attend team briefing on time. * Check the arrival report to learn about arriving guests, ensuring their requests are honoured by communicating to the concerned department and ensuring reservations for arrivals are accurate. * Assign arrivals rooms, block or adjust blocking as needed, ensure Housekeeping has prepared room and guest letters and amenities are placed. * Make the guest sign the registration card by showing the card to the guest and verify information and ask for guest con