Radisson Hotel Group
Hospitality
FrontOfficeSupervisor
“Front Office Supervisor at Radisson Hotel Group. Skills: Front office supervision, Guest satisfaction, Revenue generation. Oversee daily front office operations. Supervise and train front desk staff”
What You'll Achieve.
Maximize guest satisfaction; Achieve occupancy targets; Ensure smooth front desk operations
Industry & Context.
Guest issue resolution; Operational problem solving
What They're Looking For.
Must Have
High school diploma or equivalent, Minimum 2 years of experience in a supervisory role, Experience with hotel operations
Nice to Have
Bachelor's degree in Hospitality Management, Experience with property management systems (PMS), Knowledge of revenue management principles
What You'll Do.
Oversee daily front office operations
Supervise and train front desk staff
Ensure exceptional guest service
Handle guest inquiries and complaints
Manage check-in and check-out processes
Coordinate with other hotel departments
Assist with scheduling and staff management
Contribute to revenue generation goals
How You'll Work.
Team & Collaboration
Cross-functional hotel teams; Guest service delivery
Communication Scope
Guest communication; Staff communication
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