Radisson Hotel Group
Hospitality
FrontOfficeSupervisor
“Front Office Supervisor at Radisson Hotel Group. Skills: Front office supervision, Guest satisfaction, Revenue generation. Oversee front desk operations. Ensure guest satisfaction”
What You'll Achieve.
Improve guest satisfaction scores; Ensure efficient front desk operations; Maximize room revenue
Industry & Context.
Complaint resolution; Operational issues
What They're Looking For.
Must Have
High school diploma or equivalent, Minimum 2 years of experience in a supervisory role, Experience with hotel operations
Nice to Have
Bachelor's degree in Hospitality Management, Experience with property management systems (PMS), Knowledge of revenue management principles
What You'll Do.
Oversee front desk operations
Ensure guest satisfaction
Train and supervise front office staff
Manage guest check-in and check-out
Handle guest inquiries and complaints
Coordinate with other hotel departments
Assist with revenue management tasks
Maintain front office cleanliness and organization
How You'll Work.
Team & Collaboration
Cross-functional hotel teams; Guest services
Communication Scope
Guest communication; Staff communication
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