Siloam Hospitals Group

Hospital And Health Care

FrontOfficeStaff

Tangerang, Indonesia FULL TIME Remote Friendly
The Brief

“Front Office Staff at Siloam Hospitals Group. Skills: Customer service, Administrative tasks, Client interaction. Process client registrations. Handle payment transactions”

What You'll Achieve.

Exceptional service; Client satisfaction; Operational efficiency; High-quality support

Industry & Context.

Hospital And Health Care
Problems you'll solve

Problem-solving abilities; Proactive approach

Eligibility Requirements

Ability to work flexible shift schedules

What They're Looking For.

Must Have

Bachelor's degree from any discipline, Minimum 1 year of professional experience in customer service, client registration, or front office operations, Active proficiency in English (both verbal and written communication), proficiency with Microsoft Office applications (Word, Excel, PowerPoint), Excellent interpersonal and communication skills with the ability to interact professionally with diverse clientele, Demonstrated customer service orientation with a commitment to delivering high-quality support, organizational and time management skills with the ability to prioritize multiple tasks effectively, Attention to detail and accuracy in data entry and record-keeping, Problem-solving abilities and a proactive approach to addressing client needs, Professional appearance and demeanor that reflects organizational standards, Ability to work flexible shift schedules as required by operational needs

Nice to Have

Familiarity with data confidentiality practices and administrative compliance standards, Experience with registration or payment processing systems is a plus

What You'll Do.

Process client registrations

Handle payment transactions

Provide information to clients

Maintain confidentiality

Deliver customer service

Manage multiple tasks

Coordinate with team members

Maintain front office area

Identify improvement opportunities

How You'll Work.

Team & Collaboration

Coordinate with team members; Coordinate with other departments

Communication Scope

Verbal communication; Written communication; Interpersonal skills

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