eyecarecenter

Healthcare

FrontOfficeSpecialist

$38–48k ~AI est. Cary, North Carolina, United States
The Brief

“Front Office Specialist at eyecarecenter. Skills: Patient experience, Customer service, Administrative tasks. Embrace and execute Total Patient Experience. Build relationships with patients”

Industry & Context.

Healthcare
Eligibility Requirements

Frequent walking, Frequent sitting, Regular bending, Regular stooping, Regular reaching, Lift up to 25 lbs, Fine motor skills, Full use of hands, Constant grasping, Constant writing/typing, Visual acuity, Auditory acuity, Occasional driving, Occasional climbing

What They're Looking For.

Must Have

1 year interacting with customers/patients, Provide proof of identity and right to work

Nice to Have

Previous ophthalmic experience

What You'll Do.

Embrace and execute Total Patient Experience

Build relationships with patients

Deliver great service and support

Provide exceptional customer service

Greet patients promptly

Thank patients when they leave

Double check insurance authorizations

Build accurate flow sheets

Collect correct payments

Ensure communication to maximize efficiency

Complete daily reconciliations

Countdown cash drawer

Comply with company policies

Perform general office duties

How You'll Work.

Communication Scope

Answer phones

Free ATS check

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