Eye Care Partners

Eye Care

FrontOfficeSpecialist

Phoenix, Arizona, United States
The Brief

“Front Office Specialist at Eye Care Partners. Skills: Customer service, Patient interaction, Administrative tasks. Act as first point of contact. Perform administrative responsibilities”

What You'll Achieve.

Set the tone for world class Total Patient Experience; Ensure smooth check-in/out experience; Maximize efficiency and customer service

Industry & Context.

Eye Care
Eligibility Requirements

Travel to other locations may be required, Physical activities, Frequent walking, Sitting, Standing, Bending, Stooping, Reaching, Lift, carry, push, and pull items up to 25 lbs, Fine motor skills, Full use of hands, Constant grasping, Writing/typing, Use of technology, Visual and auditory acuity, Occasional driving, Occasional climbing

What They're Looking For.

Must Have

Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience, Favorable result on background check as required by state, Must be able to provide proof of identity and right to work in the United States

Nice to Have

Previous medical office experience, Previous ophthalmic experience

What You'll Do.

Act as first point of contact

Perform administrative responsibilities

Create smooth check-in/out experience

Build relationships with patients

Deliver great service and support

Provide exceptional customer service

Greet patients promptly

Double check insurance authorizations

Collect correct payments

Complete daily reconciliations

Comply with company policies

General office duties

How You'll Work.

Communication Scope

Answer phones; Communicate with patients

Free ATS check

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