Mammoth Mountain
Hospitality
FrontOfficeRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Front Office Representative at Mammoth Mountain. Skills: Customer service, Sales. Greet guests warmly. Answer guest inquiries”
Industry & Context.
Problem resolution
What They're Looking For.
Must Have
High School diploma or GED, 1 year of customer service experience, Basic computer proficiency
Nice to Have
Previous experience in a resort or hospitality environment, Familiarity with Mammoth Mountain's offerings
What You'll Do.
Answer guest inquiries
Provide information about mountain activities
Sell lift tickets and season passes
Process payments accurately
Handle guest complaints professionally
Maintain a clean and organized work area
Assist with other guest services as needed
How You'll Work.
Team & Collaboration
Work with team members
Communication Scope
Verbal communication
Full Job Description
Year Round At [Mammoth Mountain](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.mammothmountain.com%2F&data=05%7C02%7Cazuardo%40alterramtnco.com%7Cc37762da1a83462a128508dc8becd1e8%7Cbb43b24f11394bd9821c6cebb99a16cf%7C0%7C0%7C638539096463606997%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=jzKy4UKLxj%2FSkPmZ5ODT1hf1s1oXzCG9607S4qJMmAI%3D&reserved=0), you will live the dream! Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all [Alterra Resorts](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.alterramtn.co%2F&data=05%7C02%7Cazuardo%40alterramtnco.com%7Cc37762da1a83462a128508dc8becd1e8%7Cbb43b24f11394bd9821c6cebb99a16cf%7C0%7C0%7C638539096463620742%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=Efct7VaP%2BOGlntfyAKWqSvjudARZE9zaAnpikXeFziY%3D&reserved=0). Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California. Benefits and perks of your adventure here: * Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts * Free skiing at all Alterra Resorts * Ski/snowboarding lessons discounts * Equipment Rental discount * Friends and Family vouchers * Retail & Food discount * 401k with company match _*Offers of employment may be contingent upon successful completion of a background check_ **A little about this position:** * Greets, registers, and assigns rooms to Guests. Dispatches Lodge Staff such as Housekeepers and Maintenance Service employees in response to Guest requests. * Makes, changes and cancels reservations. Serves as Lodge telephone operator. * Answers inquiries pertaining to hotel services as well as other Mammoth California services. Computes b
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