QualDerm Partners

Healthcare

FrontOfficeReceptionist

$35–45k ~AI est. Monroe, North Carolina, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Front Office Receptionist at QualDerm Partners. Skills: Patient registration, Insurance verification, Customer service. Greet patients and visitors. Answer or refer inquiries”

Industry & Context.

Healthcare

What They're Looking For.

Must Have

High School Diploma

Nice to Have

Associates Degree preferred, 1 year customer service experience in health care office preferred, Bilingual candidates strongly preferred

What You'll Do.

Greet patients and visitors

Answer or refer inquiries

Note patient arrival in EMR

Identify patients in system

Create new patient account

Prepare patient paperwork

Call 'No Show' appointments

Reschedule appointments

Make notations in Practice Management System

Send letters to patients

Schedule appointments

Answer patient questions

Respond to patients in distress

Update information in EMR

Obtain updated patient information

Enter updated information in EMR

Identify payer sources

Verify insurance eligibility

Verify financial status

Assign correct payor type

Verify prior authorization

Notify Billing Department

Keep reception area clean

Keep reception area organized

Record financial information

Update financial information

Collect patient copays

Collect patient balances

Maintain confidentiality

Follow policies and procedures

Report changes as needed

Accomplish related results

Demonstrate superior customer service

Answer telephone politely

Answer telephone timely

Communicate with patients

Communicate with visitors

Communicate with providers

Communicate with team members

How You'll Work.

Team & Collaboration

Contribute to team effort

Full Job Description

With over 150 locations spanning 17 states, QualDerm Partners proudly stands as the largest multi-state dermatology network founded and led by women in the U.S. At QualDerm, we share a powerful mission: to educate, protect, and nurture your skin’s health. Our dedication is to deliver exceptional, comprehensive skin care that empowers you to feel confident, healthier, and more radiant every day! Our goal is to enlighten communities and healthcare professionals about the vital importance of skin health—from preventing skin cancer and understanding risk factors to achieving optimal skin wellness through regular exams and expert dermatologic care. We are passionate about offering the most advanced, proactive, and holistic dermatologic treatments across the diverse regions we serve, making premium skin care faster and more accessible than ever before. Alongside this, we foster a vibrant and supportive work environment where our providers and employees thrive. Beyond competitive compensation and benefits, we cultivate a unique culture that truly sets us apart! **Job Summary:** The Front Office Receptionist will be responsible for accurate and timely patient registration utilizing medical systems. This individual will utilize facility medical necessity tool to verify appropriate patient insurance coverage. This work will need to be performed according to established policies and procedures. The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals. **Essential Duties and Responsibilities:** * Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries. * Notes patient arrival in Practice Management System (EMR). * Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system. * Prepares necessary patient paperwork prior to patient’s appointment. * Calls “No Show” appointments to reschedule,

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