QualDerm Partners
Healthcare
FrontOfficeReceptionist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Front Office Receptionist at QualDerm Partners. Skills: Patient registration, Insurance verification, Customer service. Greet patients and visitors. Answer or refer inquiries”
Industry & Context.
What They're Looking For.
Must Have
High School Diploma
Nice to Have
Associates Degree preferred, 1 year customer service experience in health care office preferred, Bilingual candidates strongly preferred
What You'll Do.
Greet patients and visitors
Answer or refer inquiries
Note patient arrival in EMR
Identify patients in system
Create new patient account
Prepare patient paperwork
Call 'No Show' appointments
Reschedule appointments
Make notations in Practice Management System
Send letters to patients
Schedule appointments
Answer patient questions
Respond to patients in distress
Update information in EMR
Obtain updated patient information
Enter updated information in EMR
Identify payer sources
Verify insurance eligibility
Verify financial status
Assign correct payor type
Verify prior authorization
Notify Billing Department
Keep reception area clean
Keep reception area organized
Record financial information
Update financial information
Collect patient copays
Collect patient balances
Maintain confidentiality
Follow policies and procedures
Report changes as needed
Accomplish related results
Demonstrate superior customer service
Answer telephone politely
Answer telephone timely
Communicate with patients
Communicate with visitors
Communicate with providers
Communicate with team members
How You'll Work.
Team & Collaboration
Contribute to team effort
Full Job Description
With over 150 locations spanning 17 states, QualDerm Partners proudly stands as the largest multi-state dermatology network founded and led by women in the U.S. At QualDerm, we share a powerful mission: to educate, protect, and nurture your skin’s health. Our dedication is to deliver exceptional, comprehensive skin care that empowers you to feel confident, healthier, and more radiant every day! Our goal is to enlighten communities and healthcare professionals about the vital importance of skin health—from preventing skin cancer and understanding risk factors to achieving optimal skin wellness through regular exams and expert dermatologic care. We are passionate about offering the most advanced, proactive, and holistic dermatologic treatments across the diverse regions we serve, making premium skin care faster and more accessible than ever before. Alongside this, we foster a vibrant and supportive work environment where our providers and employees thrive. Beyond competitive compensation and benefits, we cultivate a unique culture that truly sets us apart! **Job Summary:** The Front Office Receptionist will be responsible for accurate and timely patient registration utilizing medical systems. This individual will utilize facility medical necessity tool to verify appropriate patient insurance coverage. This work will need to be performed according to established policies and procedures. The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals. **Essential Duties and Responsibilities:** * Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries. * Notes patient arrival in Practice Management System (EMR). * Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system. * Prepares necessary patient paperwork prior to patient’s appointment. * Calls “No Show” appointments to reschedule,
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