Diamonds Direct
FrontOfficeReceptionist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Front Office Receptionist at Diamonds Direct. Skills: Customer service, Professional demeanor, Organization. Provide a luxurious experience from the very first interaction with our customers. Answer and direct calls of multi-line phone system”
What You'll Achieve.
Provide a luxurious experience from the very first interaction with our customers; Build long-term relationships with your customers
Industry & Context.
Must be able to work Saturdays
What They're Looking For.
Must Have
Previous customer service/front desk experience, Excellent oral communication skills, Proficient computer skills, Must be able to work Saturdays
Nice to Have
Experience in a luxury retail environment
What You'll Do.
Provide a luxurious experience from the very first interaction with our customers
Answer and direct calls of multi-line phone system
Assist with inventory counts
Store opening and/or closing procedures
Prepare outgoing mail
How You'll Work.
Team & Collaboration
Encouraging environment that promotes teamwork
Communication Scope
Excellent oral communication skills
Full Job Description
We have many opportunities available on our other career site pages. Click [here ](https://www.signetjewelers.com/careers/)to link to our careers page! At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE! **Do YOU have what it takes to be a Diamonds Direct RHINO??** With the Diamonds Direct Front Desk Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors. **What is the Upside?** * Investment in your career development * Empowering you to take control of YOUR own career path within Diamonds Direct * Exposure to all other departments within our organization * A family-oriented culture unlike any other * Encouraging environment that promotes teamwork and furthering education within the jewelry industry **What does it take to be a Front Desk Professional?** * Always keeping the customer first and providing a top notch, luxurious experience * The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE) * Well organized and a keen eye for detail * Ability to multi-task * Professional demeanor and appearance * A natural talent for customer service * Ability to maintain composure in high pressure, fast-paced environment **Responsibilities may include** : * Answer and direct calls of multi-line phone system * Assist with inventory counts * Store opening and/or closing procedures * Type appraisals * Prepare outgoing mail **
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