Hotel Arena

Hospitality

FrontOfficeMedewerker

€28–35k ~AI est. Amsterdam, Noord-Holland, Netherlands FULL TIME
The Brief

“Front Office Medewerker at Hotel Arena. Skills: Guest experience, Reservations processing, Guest support. Welcome guests. Check-in guests”

What You'll Achieve.

Ensure smooth operations; Exceed expectations

Industry & Context.

Hospitality

What They're Looking For.

Must Have

1 to 2 years experience reception, Stress resistant, Energetic, Flexible deployable, Good command Dutch, Good command English

Nice to Have

Experience with MEWS, Completed hotel school, Completed administrative education, Living in Amsterdam or surroundings, Additional languages

What You'll Do.

Support guests during stay

Coordinate operationally with Housekeeping

Coordinate operationally with other departments

Process administration correctly

Process communication correctly

Recommend restaurants

Solve last-minute requests

Ensure smooth operations

Ensure consistent guest experience

Contribute to appearance

Contribute to atmosphere

Contribute to quality

How You'll Work.

Team & Collaboration

Coordinate with Housekeeping; Coordinate with other departments

Free ATS check

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