Foundation Academies

FrontOfficeManager

$55–75k Trenton, New Jersey, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Front Office Manager at Foundation Academies. Skills: Front office operations, School operations, Administrative coordination, Customer service. Oversee daily front office operations. Ensure welcoming campus environment”

What You'll Achieve.

Ensure seamless experience for families; Ensure welcoming experience for families; Strengthen family communication; Strengthen family trust; Drive operational excellence

Industry & Context.

Problems you'll solve

Analyze operational challenges; Identify solutions; Improve systems; Improve processes; Solutions-oriented

Eligibility Requirements

Evenings as needed, Weekends as needed

What They're Looking For.

Must Have

High school diploma, 3–5 years experience in front office operations, 3–5 years experience in school operations, 3–5 years experience in administrative coordination, 3–5 years experience in customer service, 3–5 years experience in office management, Demonstrated experience coordinating workflows, Demonstrated experience coordinating systems, Demonstrated experience coordinating office operations, Organizational skills, Project management skills, Ability to manage multiple priorities, Excellent written communication skills, Excellent verbal communication skills, Customer service orientation, Ability to supervise staff, Ability to coach staff, Ability to support staff, Attention to detail, Commitment to accuracy, Commitment to consistency, Commitment to follow-through, Experience handling confidential information, Proficiency in Microsoft Office, Proficiency in Google, Ability to analyze operational challenges, Ability to identify solutions, Ability to improve systems, Ability to improve processes, Interpersonal skills, Ability to build trust, Ability to maintain positive relationships, Ability to remain calm, Ability to remain organized, Ability to remain solutions-oriented

Nice to Have

Associate’s degree preferred, Bachelor’s degree preferred, Student information systems experience preferred, Alma experience preferred

What You'll Do.

Oversee daily front office operations

Ensure welcoming campus environment

Ensure organized campus environment

Ensure professional campus environment

Coordinate office workflows

Manage office workflows

Ensure consistent procedure execution

Supervise front office staff

Coach front office staff

Provide feedback to staff

Provide support to staff

Plan scheduling for staff

Plan coverage for staff

Ensure timely response to inquiries

Ensure timely response to concerns

Ensure timely response to requests

Monitor attendance systems

Manage attendance systems

Ensure accuracy in attendance

Ensure timely updates in attendance

Ensure compliance with reporting deadlines

Review attendance trends

Escalate attendance concerns

Support absenteeism intervention efforts

Maintain organized student records

Maintain confidential student records

Maintain audit-ready student records

Ensure compliance with documentation

Coordinate distribution of communications

Coordinate distribution of announcements

Coordinate distribution of updates

Support translation needs

Support accessibility needs

Ensure equitable communication

Lead operational readiness for events

Oversee office systems

Oversee filing systems

Oversee documentation systems

Oversee supply management

Oversee operational trackers

Identify operational inefficiencies

Implement improvements to office systems

Implement improvements to workflows

Coordinate arrival logistics

Coordinate dismissal logistics

Coordinate transition logistics

Coordinate daily campus logistics

Ensure emergency preparedness procedures

Ensure emergency drills are implemented

Ensure operational protocols are implemented

Maintain communication with leadership

Maintain coordination with leadership

Uphold confidentiality

Uphold professionalism

Uphold responsiveness

Model high standard of customer service

Model high standard of accountability

How You'll Work.

Team & Collaboration

Coordinate with Front Office Associate; Coordinate with school leadership; Build trust with families; Build trust with staff; Build trust with leadership; Maintain positive relationships with families; Maintain positive relationships with staff; Maintain positive relationships with leadership

Communication Scope

Written communication; Verbal communication

Process & Methodology

Project management, Manage multiple priorities

Full Job Description

Schedule 7:30 a. m. - 4:15 p.m (evenings/weekends as needed for events) Salary $55,000-$75,000 What is the opportunity? The Front Office Campus Manager is a campus-based leadership role responsible for ensuring the main office operates as a highly organized, responsive, and student-centered hub for families, scholars, staff, and visitors. In this role, you will oversee front office systems, attendance processes, student records, and daily operational workflows while ensuring a seamless and welcoming experience for every family who interacts with the school. You will coordinate closely with the Front Office Associate to ensure strong execution of daily office operations and consistent service delivery across the campus. This is an opportunity for an experienced operations professional to lead critical school systems, strengthen family communication and trust, and drive operational excellence that directly supports scholar success. What is in it for you? Merit-based pay increases annually Comprehensive medical, dental, and vision benefit plans Tax-deferred 403b retirement account with 25% matching up to a certain amount Free financial wellness advising through our Financial Advisor Service Optional short or long-term disability benefits through Aflac Regular strategic professional development and coaching Career advancement opportunities Smartphone and fully paid wireless plan through T-Mobile Windows-based laptop Regular team-building activities and outings 10 sick days and 3 personal days that roll over annually 30 paid holiday observances A rewarding career that positively impacts the lives of our amazing students What will you be doing? Oversee daily front office operations to ensure a welcoming, organized, and professional campus environment. Coordinate and manage office workflows, ensuring consistent execution of procedures across the front office team. Supervise, coach, and provide ongoing feedback and support to front office staff, including scheduling and cov

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