Radisson Hotel Group

Hospitality

FrontOfficeHost(Switchboard)

$140–195k ~AI est. Cape Town, Western Cape, South Africa FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for not-applicable candidates.

The Brief

“Front Office Host(Switchboard) at Radisson Hotel Group. Greet guests warmly. Manage check-in and check-out”

Industry & Context.

Hospitality

What You'll Do.

Manage check-in and check-out

Handle guest inquiries

Provide information about hotel services

Process payments accurately

Maintain a tidy reception area

Coordinate with other departments

Resolve guest complaints efficiently

How You'll Work.

Team & Collaboration

Coordinate with departments

Communication Scope

Guest interaction

Full Job Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. Are you ready to elevate the guest experience from check-in to check-out and everything in-between? Say Yes I Can! and be a part of our dynamic world of Moment Makers. We are currently seeking a Front Office Host(Switchboard) to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. As a Front Office Host(Switchboard) you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team. Our Front Office Host(Switchboard) love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between * You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level * You will exude patience, empathy and have the personality to host the show * As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department ## Qualifications * Flexibility and a positive, Yes I Can! Attitude * An eye for detail * Is a creative problem-solver * Passionate about creating extraordinary service * Ability to work as part of a team to ensure guest satisfaction * Strong verbal communication skills * Likes having fun at work * E

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