Jll
FrontOfficeExecutive
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Front Office Executive at Jll. Skills: Front Desk processes, Back Office processes, Administration Skills, Customer Service focus. Handling of incoming and outgoing calls. Demonstrate professional and polite responses”
What You'll Achieve.
Compliance with the Service Level Agreement
Industry & Context.
dress in the assigned uniform
What They're Looking For.
Must Have
Experience in Front Desk and Back Office processes, Administration Skills, Customer Service focus, Excellent people skills and ability to interact with a wide range of client staff and demands, Knowledge of Occupational Safety requirements, PC literacy and proven ability to manage daily activities using various systems
Nice to Have
Demonstrated experience with continuous improvement initiatives, Demonstrated experience with client reporting and preparation of reports
What You'll Do.
Handling of incoming and outgoing calls
Demonstrate professional and polite responses
Maintain telephone registers
Preparation of database of Client contacts
Maintenance and upkeep of front office
Ensure receipt of magazines and newspapers
Receiving Business Cards requests
Ensure compliance of regulations
Provide assistance in general administrative activities
Provide assistance to the Service desk
Contribute to the Monthly Management Report
Participate in Emergency Evacuation procedures
Develop policies and procedures for Reception
Ensure availability of magazines/ brochures
Co-ordinate for flower arrangements
Co-ordinate with Facility team for event management
How You'll Work.
Team & Collaboration
Interact with a wide range of client staff; Co-ordination with employees; Co-ordinate with Facility team
Communication Scope
professional and polite responses in telephone responses
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Front Office Executive** **Work Dynamics** **What this job involves:** **DUTIES AND RESPONSIBILITIES** * Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses. * Ensure personal preventability and dress in the assigned uniform * Receive, inform, guide visitors including co-ordination with employees * Responsible for maintaining the telephone registers including call tracking * Preparation of database of Client contacts and updating * Responsible for maintenance and upkeep of front office * Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdate magazines * Responsibility for receiving Business Cards requests and ensuring the closure by maintaining the tracker. * Ensure compliance of regulations / requirements of JLL management. * Provide assistance in general administrative activities * Provide assistance to the Service desk as required * Contribute to the Monthly Management Report to (Client) * Participate in Emergency Evacuation procedures including crisis management and business continuity. * Develop the necessary policies and procedures required for all functions within the scope of Reception * Responsible for ensuring availability of magazines/ brochures and (Client) directory signage * Co-ordinate fo
Applying for this Front Office Executive role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Jll?
Real rants from real employees. Read before you apply.