Jll
FrontOfficeExecutive
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Front Office Executive at Jll. Skills: Front desk operations, Visitor services, Workplace experience. Greet visitors professionally. Manage visitor registrations”
What You'll Achieve.
Visitor satisfaction scores; Complaint resolution time; Front office audit scores; Vendor coordination efficiency; Service quality professionalism
Industry & Context.
Problem-solving
What They're Looking For.
Must Have
Graduate in any discipline
Nice to Have
Diploma / Degree in Hotel Management / Hospitality
What You'll Do.
Greet visitors professionally
Manage visitor registrations
Maintain reception areas
Handle incoming calls
Manage visitor appointments
Maintain communication logs
Manage meeting room bookings
Ensure meeting room readiness
Coordinate meeting support
Resolve scheduling conflicts
Log facility requests
Monitor facility complaints
Track facility complaints
Coordinate with backend teams
Liaise with housekeeping
Liaise with catering vendors
Monitor service quality
Escalate service issues
Deliver hospitality experience
Handle service complaints
Ensure high satisfaction
Maintain visitor logs
Manage courier coordination
Maintain office supplies inventory
Support audit documentation
Follow visitor protocols
Support emergency activities
Ensure safety standards
How You'll Work.
Team & Collaboration
Internal facility teams; Housekeeping teams; Security personnel; IT teams; Backend teams
Communication Scope
Interpersonal skills
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Front Office Executive is responsible for managing **front desk operations, workplace experience, and visitor services** in a corporate office environment. Candidates with a **hotel management background** bring strong expertise in **guest handling, service excellence, and professional presentation** , which is leveraged to ensure **high-quality workplace experience standards** within facility management operations. The role acts as the **front-facing representative of the organization** , ensuring smooth coordination between **employees, visitors, and internal facility teams**. ## **Key Responsibilities** ### 🔹 1\. Reception & Visitor Experience Management * Greet, welcome, and assist visitors, clients, and senior stakeholders professionally * Manage visitor registrations, access control, and visitor records * Ensure a **premium hospitality experience aligned with corporate standards** * Maintain reception and lobby areas in line with brand image 👉 Front office executives are the **primary interaction point influencing first impressions and experiences**. [[spotterful.com]](https://spotterful.com/en/blog/job-description-template/front-of-house-manager-responsibilities-and-required-skills) ### 🔹 2\. Front Desk Operations & Communication * Handle incoming calls, emails, and queries efficiently * Manage visitor appointments and coordinate with internal stakeholders * Maintain proper communication logs and
Applying for this Front Office Executive role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Jll?
Real rants from real employees. Read before you apply.