Jll

FrontOfficeExecutive

₹5–8L ~AI est. Gurugram, Haryana, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Front Office Executive at Jll. Skills: Front desk operations, Visitor services, Workplace experience. Greet visitors professionally. Manage visitor registrations”

What You'll Achieve.

Visitor satisfaction scores; Complaint resolution time; Front office audit scores; Vendor coordination efficiency; Service quality professionalism

Industry & Context.

Problems you'll solve

Problem-solving

What They're Looking For.

Must Have

Graduate in any discipline

Nice to Have

Diploma / Degree in Hotel Management / Hospitality

What You'll Do.

Greet visitors professionally

Manage visitor registrations

Maintain reception areas

Handle incoming calls

Manage visitor appointments

Maintain communication logs

Manage meeting room bookings

Ensure meeting room readiness

Coordinate meeting support

Resolve scheduling conflicts

Log facility requests

Monitor facility complaints

Track facility complaints

Coordinate with backend teams

Liaise with housekeeping

Liaise with catering vendors

Monitor service quality

Escalate service issues

Deliver hospitality experience

Handle service complaints

Ensure high satisfaction

Maintain visitor logs

Manage courier coordination

Maintain office supplies inventory

Support audit documentation

Follow visitor protocols

Support emergency activities

Ensure safety standards

How You'll Work.

Team & Collaboration

Internal facility teams; Housekeeping teams; Security personnel; IT teams; Backend teams

Communication Scope

Interpersonal skills

Full Job Description

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Front Office Executive is responsible for managing **front desk operations, workplace experience, and visitor services** in a corporate office environment. Candidates with a **hotel management background** bring strong expertise in **guest handling, service excellence, and professional presentation** , which is leveraged to ensure **high-quality workplace experience standards** within facility management operations. The role acts as the **front-facing representative of the organization** , ensuring smooth coordination between **employees, visitors, and internal facility teams**. ## **Key Responsibilities** ### 🔹 1\. Reception & Visitor Experience Management * Greet, welcome, and assist visitors, clients, and senior stakeholders professionally * Manage visitor registrations, access control, and visitor records * Ensure a **premium hospitality experience aligned with corporate standards** * Maintain reception and lobby areas in line with brand image 👉 Front office executives are the **primary interaction point influencing first impressions and experiences**. [[spotterful.com]](https://spotterful.com/en/blog/job-description-template/front-of-house-manager-responsibilities-and-required-skills) ### 🔹 2\. Front Desk Operations & Communication * Handle incoming calls, emails, and queries efficiently * Manage visitor appointments and coordinate with internal stakeholders * Maintain proper communication logs and

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