Jll
FrontOfficeExecutive
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Front Office Executive at Jll. Skills: Front office operations, Occupant support, Building maintenance. Attend to queries. Manage building lobby”
Industry & Context.
Complaint resolution; Troubleshooting
What They're Looking For.
Must Have
5+ years experience
What You'll Do.
Manage building lobby
Support occupant companies
Establish standard operating procedures
Coordinate for events
Create rapport with employees
Update on task status
Support Property Manager
Support management initiatives
Support sustainability initiatives
Submit data for reports
Furnish adhoc technical data
Maintain ISO certifications
Adhere to certifications
Greet clients and visitors
Give client directions
Contact employees regarding visitors
Maintain lobby and entry areas
Ensure availability of amenities
Maintain stock of items
Update display boards
Coordinate with other departments
Complete assigned tasks
Monitor standardization checklist
Ensure correctness of data
Maintain common areas
Upkeep plants and planters
Assist with 5S audits
Maintain audit records
Coordinate annual event calendar
Organize monthly activities
Follow fire alarm protocols
Ensure no unauthorized access
Escalate to security manager
Check for snags/faults
Follow up till closure
Communicate issues to departments
Escalate to building manager
Check lobby cleanliness
Check AC functionality
Check light functionality
Check air fragrance unit
Check restroom cleanliness
Ensure restroom supplies availability
Check for water stagnation
Check vanity counter cleanliness
Position lobby plants
Check lift car interior cleanliness
Check floor lift landing cleanliness
How You'll Work.
Team & Collaboration
Coordinate with vertical heads; Coordinate with other departments; Collaborate with management
Communication Scope
Resolve queries; Update on status
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc., Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supportin
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