WellPower
Behavioral Health
FrontOfficeCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Front Office Coordinator at WellPower. Skills: Administrative support, Clerical support, Scheduling. Provide administrative and clerical support to Program Manager(s). Assist Front Office Managers and Clinical Program Manager”
Industry & Context.
Frequent computer use, Manual dexterity for typing, Visual acuity for reading
What They're Looking For.
Must Have
Minimum 2 years of experience in administrative, receptionist, or customer service roles
Nice to Have
Some college preferred
What You'll Do.
Provide administrative and clerical support to Program Manager(s)
Assist Front Office Managers and Clinical Program Manager
provide basic analysis
Assist with coverage needs at various locations
Schedule appointments and meetings
Receive and screen clinic telephone communications
Schedule consumer appointments with clinical staff
Input and extract data from the appointment scheduling
and update consumer medical records
Ensure accuracy of records
Ensure confidentiality of records
Coordinate requests for information
Maintain other filing systems
Perform data retrieval
Sort and distribute incoming mail
Prepare outgoing mail
Maintain a trauma informed environment of wellbeing
How You'll Work.
Team & Collaboration
Work closely with WellPower staff; Assist Front Office Managers; Assist Clinical Program Manager
Full Job Description
WellPower envisions a community where every person’s mental health is fostered through strength, resilience and hope. We empower people to overcome barriers and achieve lasting well-being through collaborative behavioral health care and comprehensive support. Our Guiding Principles: Person Centered. We honor people’s identities, lived experience and journeys and treat every person with the dignity we all deserve. Exceptional Care. We offer compassionate, innovative services that meet people where they are, from immediate support to long-term recovery. Integrity. We operate from a deep foundation of ethical, accountable practices in all we do. Organizational Resilience. We meet the moment and adapt to changing contexts with collaborative creativity, agile business processes, and financial stewardship. Position Summary: Work closely with WellPower staff to ensure efficient administrative and clerical support to Program Manager(s) in charge of clinic and/or teams at a site. Assist Front Office Managers and Clinical Program Manager in all aspects of job as needed. Compensation may be required to sort, provide basic analysis, and report data for internal and/or external usage. Assist with coverage needs at the Adult Recovery Center and various MHCD locations as needed. Maintain calendars and schedule appointments and meetings. Receive and screen clinic telephone communications. Schedule consumer appointments with psychiatrists, nurses, and other clinical staff. Collect co-pays if applicable. Input and extract data from the appointment scheduling system. Coordinate, file, maintain, and update consumer medical records and related data. With all consumer information, take proactive steps to ensure accuracy of records and confidentiality. Coordinate requests for information, ensuring all paperwork is properly executed, and consumer confidentiality is protected. Maintain other filing systems, databases, and perform data retrieval. Sort and distribute incoming mail and prepare
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