Veeva Systems
life sciences
FrontOfficeCoordinator
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optimal for Entry candidates.
“Front Office Coordinator at Veeva Systems. Skills: customer service, coordination, office operations. Manage the reception and hospitality experience. Provide the first impression to clients, partners, potential employees, and Veevans”
Industry & Context.
Able to work in the office daily during business hours, 8 AM – 5 PM, Available at the front desk for long periods of time, Lift up to 25 lbs
What They're Looking For.
Must Have
Prior customer service or front office experience in a professional business office, Excellent customer service and interpersonal skills, verbal communication and organization skills, Self-starter with a positive, can-do attitude, Google Suite, e-mail, and calendar management experience, Intermediate skills Google (Sheets, Slides, Docs), Canva and MS Office (Word, Excel, PPT), Adapts quickly to new technology, Able to juggle multiple tasks with efficiency and accuracy, Ability to adjust to changing environments, Ability to lift up to 25 lbs
Nice to Have
Experience working at a technology company, start-up, hospitality role
What You'll Do.
Manage the reception and hospitality experience
Provide the first impression to clients
Act as an ambassador for the company
Provide excellent customer service to all Veeva guests and employees
Coordinate events onsite or offsite
Assist with facility requests
and vendor coordination
Organize and maintain reception and common area appearances
Manage and stock inventory and budget for office supplies
Oversee cleanliness of the common areas
Maintain security by following procedures and controlling access
Manage incoming and outgoing mail
Provide administrative and project support to local teams
How You'll Work.
Team & Collaboration
Works closely with the Workplace Services Manager
Communication Scope
verbal communication
Full Job Description
## Description Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role The Front Office Coordinator manages the reception and hospitality experience for Veeva’s Toronto office. This person must be detail-oriented, exhibit strong customer service values, have proven time management skills, and have the ability to work in an environment that changes daily. This role is professional-facing and works closely with the Workplace Services Manager assisting with projects and daily operations of the office space. ## What You'll Do Provides the first impression to clients, partners, potential employees, and Veevans. Act as an ambassador for the company Provide excellent customer service to all Veeva guests and employees with any office related requests Coordinate events onsite or offsite such as team meetings, lunches, socials, and activities Assist with facility requests, building maintenance, and vendor coordination Organize and maintain reception and common area appearances (restocking items as needed, moving and occasionally organizing and cleaning areas) Manage and stock inventory and budget for office supplies Oversee cleanliness of the common areas, as needed Maintain security by following procedures and controlling access (issuing access cards and visitor registration) Manage incoming and ou
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