Ideal Dental

Healthcare

FrontOfficeAssociate

$34–45k ~AI est. Huntersville, North Carolina, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Front Office Associate at Ideal Dental. Skills: Patient support, Office coordination. Welcome guests. Deliver outstanding customer service”

Industry & Context.

Healthcare

What They're Looking For.

Must Have

Welcoming smile and positive attitude, Exceptional communication skills, Exceptional customer service skills, Passion for serving guests, Engaging with guests

Nice to Have

Travel to new acquired offices

What You'll Do.

Deliver outstanding customer service

Ensure positive guest experience

Manage appointment confirmations

Coordinate financial agreements

Ensure clarity for guests

Maintain office environment

How You'll Work.

Communication Scope

Guest communication

Full Job Description

Front Office Associate - Join us and be part of a culture where your smile truly matters. At Ideal Dental, we’re on a mission to revolutionize dental care—and we want you to be part of the journey! As one of North America's fastest-growing dental groups, we're driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we’re proud to be clinician-founded and clinician-led, with a focus on patient-centered care and an unwavering commitment to innovation and growth. JOB SUMMARY: As a Front Office Associate at Ideal Dental, you will play a key role in delivering exceptional care and support to both our patients and dental team. You’ll be empowered with the training, tools, and resources to advance your career while making a real difference in the lives of those you serve. Every day, you’ll help create beautiful smiles and contribute to the health and well-being of the community. Responsibilities · Welcome guests with a warm, friendly, first impression as their go-to point of contact · Deliver outstanding customer service and ensuing each guest has a positive experience · Efficiently managing appointment confirmations and adjusting schedules to keep things running smoothly · Coordinating financial agreements and ensuring clarity for guests · Maintaining a clear, organized, and inviting office environment for both the guests and team members · Assisting with other tasks as needed to support the office and team What do you need to have to be a part of our team? - A welcoming smile and positive attitude that makes every guests feel at home - Exceptional communication and customer service skills to foster strong connections with guests - A passion for serving and engaging with guests, ensuring their needs are met with care - DeNovo Offices: New acquired offices may require travel. Why You’ll Love It Here: At Ideal Dental, we’re committed to helping you grow professionally, providing you with opportunities to expand you

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