Foundation Academies
FrontOfficeAssociate
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Front Office Associate at Foundation Academies. Skills: Front office operations, Family engagement, Record management. Serve as primary point of contact. Create welcoming front office experience”
Industry & Context.
Solve problems proactively
Evenings as needed, Weekends as needed
What They're Looking For.
Must Have
High school diploma, 1–3 years of experience, Organizational skills, Ability to manage multiple priorities, Ability to meet deadlines, Excellent written communication skills, Excellent verbal communication skills, Commitment to exceptional customer service, Ability to build positive relationships, Ability to maintain professionalism, Ability to maintain discretion, Ability to maintain composure, Experience handling confidential information, High level of accuracy, High level of integrity, Attention to detail, Commitment to maintaining accurate records, Commitment to maintaining accurate documentation, Ability to work collaboratively, Ability to solve problems proactively, Ability to follow through on responsibilities, Minimal supervision
Nice to Have
Associate's degree preferred, Bachelor's degree preferred, Experience in administrative support preferred, Experience in customer service preferred, Experience in school operations preferred, Experience in front office roles preferred, Experience with student information systems, Alma SIS experience a plus
What You'll Do.
Serve as primary point of contact
Create welcoming front office experience
Create professional front office experience
Manage daily attendance processes
Respond to family inquiries
Respond to family requests
Support visitor management
Manage scholar sign-ins
Manage scholar dismissals
Support front office operations
Maintain accurate student records
Maintain organized student records
Maintain confidential student records
Maintain attendance documentation
Assist with enrollment
Assist with onboarding
Assist with records collection
Assist with administrative processes
Coordinate communication between families
Coordinate communication between staff
Coordinate communication between school leadership
Distribute school communications
Distribute school reminders
Distribute school forms
Distribute school announcements
Support attendance intervention efforts
Track attendance trends
Escalate attendance concerns
Maintain office systems
Ensure operational documentation is organized
Ensure operational documentation is audit-ready
Assist with operational planning for school events
Assist with operational execution for school events
Operate office equipment
Provide general administrative support
Ensure efficient daily campus operations
Maintain professionalism in interactions
Maintain responsiveness in interactions
Maintain confidentiality in interactions
How You'll Work.
Team & Collaboration
Working with Campus Operations Associate; Coordinate communication; Work collaboratively
Communication Scope
Family communication; Stakeholder communication
Full Job Description
Schedule 7:30 a. m. - 4:15 p.m (evenings/weekends as needed for events) Salary $45,000-$67,500 What is the opportunity? As the Front Office Associate, you will be the face of the school and a key partner in creating an exceptional experience for scholars, families, staff, and visitors. In this role, you will manage front office operations, oversee attendance systems, support family communication, and help ensure the campus runs smoothly each day. Working closely with the Campus Operations Associate, you will play a critical role in building strong relationships, maintaining organized systems, and creating a welcoming environment where every family feels informed, supported, and connected to our school community. This is an ideal opportunity for a highly organized, service-oriented professional who thrives in a fast-paced environment and is passionate about supporting scholar success through operational excellence. What is in it for you? Merit-based pay increases annually Comprehensive medical, dental, and vision benefit plans Tax-deferred 403b retirement account with 25% matching up to a certain amount Free financial wellness advising through our Financial Advisor Service Optional short or long-term disability benefits through Aflac Regular strategic professional development and coaching Career advancement opportunities Smartphone and fully paid wireless plan through T-Mobile Windows-based laptop Regular team-building activities and outings 10 sick days and 3 personal days that roll over annually 30 paid holiday observances A rewarding career that positively impacts the lives of our amazing students What will you be doing? Serve as a primary point of contact for families, scholars, staff, and visitors, creating a welcoming and professional front office experience. Manage daily attendance processes, including attendance verification, updates, corrections, and documentation within Alma SIS. Respond to family inquiries and requests in a timely, professional, and custom
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