Gen4 Dental

Healthcare

FrontOfficeAssistant

$0–0k rochester, new york, united states FULL TIME
The Brief

“Front Office Assistant at Gen4 Dental. Skills: Patient scheduling, Insurance processing, Patient communication. Build and maintain productive schedules for our doctors and hygienists. Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients”

What You'll Achieve.

Increase dental case acceptance

Industry & Context.

Healthcare
Eligibility Requirements

Must be able to lift to 15 pounds at times

What They're Looking For.

Must Have

Customer service experience

Nice to Have

Dental office experienced

What You'll Do.

Build and maintain productive schedules for our doctors and hygienists

Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients

Complete pre-authorizations and referrals as appropriate for gather all necessary information for claim processing

Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment

Assist patients with understanding their treatment plan and increase dental case acceptance

Assist with patient check-in

and maintain patient health and dental records with attention to detail and adherence to HIPAA Privacy Practices

Ensure efficient office operations

including distribution/response to mail

answering and returning of phone calls

responding to patient billing inquiries

and direction of workflow as necessary

How You'll Work.

Team & Collaboration

Works together to provide a full range of services; Collaborative culture

Communication Scope

Responding to patient billing inquiries; Assist patients with understanding their treatment plan

Free ATS check

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