Gen4 Dental
Healthcare
FrontOfficeAssistant
Neural analysis suggests this role is
optimal for entry candidates.
“Front Office Assistant at Gen4 Dental. Build and maintain productive schedules. Verify insurance coverage and fee schedules”
Industry & Context.
Lift up to 15 pounds
What They're Looking For.
Must Have
Customer service experience
Nice to Have
Dental office experienced
What You'll Do.
Build and maintain productive schedules
Verify insurance coverage and fee schedules
Complete full insurance breakdowns
Complete pre-authorizations and referrals
Gather all necessary information for claim processing
Coordinate financial agreements and consent forms
Assist patients with understanding treatment plan
Increase dental case acceptance
Assist with patient check-in
Assist with registration
Maintain patient health and dental records
Ensure efficient office operations
Distribute and respond to mail
Answer and return phone calls
Respond to patient billing inquiries
Direct workflow as necessary
How You'll Work.
Communication Scope
Patient billing inquiries
Full Job Description
At Rochester Dental Clinic, our team is the foundation of the exceptional care we provide. Serving Rochester, MN for over 30 years, our experienced and dedicated staff deliver high-quality dental care in a friendly, patient-focused environment. Our team works together to provide a full range of services, including Perio Protect, same-day crowns, and Healthy Start, using advanced techniques and continuing education to ensure patients achieve healthy, confident smiles. Personalized care and a focus on overall wellness help make every visit comfortable and effective. Joining Rochester Dental Clinic means becoming part of a supportive, professional team where your contributions are valued, your skills can grow, and your work makes a direct impact on patients’ oral health and confidence. With a collaborative culture, emphasis on professional development, and commitment to patient satisfaction, team members have the tools and environment to thrive. Learn more about us at: www.rochesterdentalclinic.com * Work-Life Balance * Paid Holidays and Paid Time Off (PTO) * 401(k) Retirement Plan * Health and Vision Insurance * Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program * Supplemental Coverage (Disability, Critical Illness, Accident) * Paid Scrub Allowance * Career Growth and Development Opportunities Key Responsibilities * Build and maintain productive schedules for our doctors and hygienists * Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients * Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing * Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment * Assist patients with understanding their treatment plan and increase dental case acceptance * Assist with patient check-in, registration, and maintain patient health and dental records with strong att
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