Gen4 Dental
Healthcare
FrontOfficeAssistant
Neural analysis suggests this role is
optimal for entry candidates.
“Front Office Assistant at Gen4 Dental. Build and maintain productive schedules. Verify insurance coverage and fee schedules”
Industry & Context.
Lift up to 15 pounds
What They're Looking For.
Must Have
Customer service experience
Nice to Have
Dental office experience
What You'll Do.
Build and maintain productive schedules
Verify insurance coverage and fee schedules
Complete full insurance breakdowns
Complete pre-authorizations and referrals
Gather all necessary information for claim processing
Coordinate financial agreements and consent forms
Assist patients with understanding treatment plan
Increase dental case acceptance
Assist with patient check-in
Assist with registration
Maintain patient health and dental records
Ensure efficient office operations
Distribute and respond to mail
Schedule appointments
Answer and return phone calls
Respond to patient billing inquiries
Direct workflow as necessary
Full Job Description
Kzoo Family Dental has been serving Kalamazoo for over 20 years, providing comprehensive dental care for children and families. The team delivers general, emergency, cosmetic, and restorative dentistry in a safe, comfortable, and patient-focused environment. By combining advanced dental techniques with a hometown mindset, staff members help patients achieve healthy, confident smiles. Team members collaborate to provide high-quality, innovative care while prioritizing patient comfort and convenience. The practice emphasizes professional growth, teamwork, and using the latest technology to ensure every patient receives exceptional treatment. To learn more about our office, check out our website here: https://www.kzoofamilydental.com/ Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: By joining our team, you will have: * Paid Holidays and Paid Time Off (PTO) * 401(k) Retirement Plan * Health and Vision Insurance * Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program * Supplemental Coverage (Disability, Critical Illness, Accident) * Paid Scrub Allowance * Career Growth and Development Opportunities Compensation Range: $22-24/hr based on experience Work Schedule: Monday 7:30-5:00 Tuesday 7:30-5:00 Wednesday 7:30-5:00 Thursday 7:30-3:00 Key Responsibilities * Build and maintain productive schedules for our doctors and hygienists * Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients * Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing * Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment * A
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