Gen4 Dental
Healthcare
FrontOfficeAssistant
Neural analysis suggests this role is
optimal for entry candidates.
“Front Office Assistant at Gen4 Dental. Skills: Schedule management, Insurance verification, Patient coordination, Office operations. Build productive schedules. Maintain productive schedules”
Industry & Context.
Sitting at desk, Working on computer, Lift up to 15 pounds
What They're Looking For.
Must Have
Experienced Front Office Assistant, Dependable, Patient-focused, Professional phone etiquette, Timely email management, Clear documentation handling, Comfortable making outbound calls, Ability to manage hygiene schedules, Ability to fill open appointments, Ability to support recare systems, Ability to multitask, Ability to pivot quickly, Ability to stay focused, Calm efficiency, Positive attitude, Detail-oriented, Service-driven, Comfortable with technology-based check-in systems, Confident managing insurance verification, Confident managing patient forms
Nice to Have
Hygiene Coordinator experience, Continuous learning and growth, Embraces core values, Shows up with optimism, Welcomes change, Takes initiative, Has only good and great days
What You'll Do.
Build productive schedules
Maintain productive schedules
Verify insurance coverage
Complete insurance breakdowns
Complete pre-authorizations
Gather claim processing information
Coordinate financial agreements
Coordinate consent forms
Assist patients with treatment plans
Increase dental case acceptance
Assist with patient check-in
Assist with patient registration
Maintain patient records
Maintain dental records
Ensure efficient office operations
Schedule appointments
Respond to billing inquiries
How You'll Work.
Team & Collaboration
Collaborative workplace; Compassionate dental team
Communication Scope
Professional phone etiquette; Patient communication
Full Job Description
Who We Are Looking For We are looking for an experienced, dependable, and patient-focused Front Office / Hygiene Coordinator who takes pride in delivering exceptional customer service and supporting a smooth, efficient schedule. Our ideal candidate naturally leads with warmth and professionalism. They are confident managing insurance verification, patient forms, and technology-based check-in systems, while maintaining accuracy and attention to detail. This person is highly organized and proactive, with a strong ability to manage hygiene schedules, fill open appointments, and support recare systems through thoughtful and consistent patient outreach. They are comfortable making outbound calls and understand how important follow-up is in maintaining continuity of care. We are seeking someone who can multitask, pivot quickly, and stay focused in a fast-paced environment. Schedule changes, provider preferences, and evolving patient needs do not overwhelm them — instead, they adapt with calm efficiency and a positive attitude. Strong communication skills are essential. This role requires professional phone etiquette, timely email management, and clear documentation handling to keep the office running smoothly behind the scenes. Most importantly, we want a team member who embraces our core values, shows up with optimism, and believes in continuous learning and growth. They welcome change, take initiative, and choose to have only good and great days — contributing to a collaborative, supportive workplace where patients feel genuinely cared for. If you are detail-oriented, service-driven, and energized by being an integral part of a compassionate dental team, we would love to meet you. To learn more about our office, check out our website here: By joining our team, you will have: * Paid Holidays and Paid Time Off (PTO) * 401(k) Retirement Plan * Health and Vision Insurance * Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program * S
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