Gen4 Dental

Healthcare

FrontOfficeAssistant

$0k+ Columbus, Ohio, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Front Office Assistant at Gen4 Dental. Skills: Schedule management, Insurance verification, Patient coordination, Office operations. Build productive schedules. Maintain productive schedules”

Industry & Context.

Healthcare
Eligibility Requirements

Sitting at desk, Working on computer, Lift up to 15 pounds

What They're Looking For.

Must Have

Experienced Front Office Assistant, Dependable, Patient-focused, Professional phone etiquette, Timely email management, Clear documentation handling, Comfortable making outbound calls, Ability to manage hygiene schedules, Ability to fill open appointments, Ability to support recare systems, Ability to multitask, Ability to pivot quickly, Ability to stay focused, Calm efficiency, Positive attitude, Detail-oriented, Service-driven, Comfortable with technology-based check-in systems, Confident managing insurance verification, Confident managing patient forms

Nice to Have

Hygiene Coordinator experience, Continuous learning and growth, Embraces core values, Shows up with optimism, Welcomes change, Takes initiative, Has only good and great days

What You'll Do.

Build productive schedules

Maintain productive schedules

Verify insurance coverage

Complete insurance breakdowns

Complete pre-authorizations

Gather claim processing information

Coordinate financial agreements

Coordinate consent forms

Assist patients with treatment plans

Increase dental case acceptance

Assist with patient check-in

Assist with patient registration

Maintain patient records

Maintain dental records

Ensure efficient office operations

Schedule appointments

Respond to billing inquiries

How You'll Work.

Team & Collaboration

Collaborative workplace; Compassionate dental team

Communication Scope

Professional phone etiquette; Patient communication

Full Job Description

Who We Are Looking For We are looking for an experienced, dependable, and patient-focused Front Office / Hygiene Coordinator who takes pride in delivering exceptional customer service and supporting a smooth, efficient schedule. Our ideal candidate naturally leads with warmth and professionalism. They are confident managing insurance verification, patient forms, and technology-based check-in systems, while maintaining accuracy and attention to detail. This person is highly organized and proactive, with a strong ability to manage hygiene schedules, fill open appointments, and support recare systems through thoughtful and consistent patient outreach. They are comfortable making outbound calls and understand how important follow-up is in maintaining continuity of care. We are seeking someone who can multitask, pivot quickly, and stay focused in a fast-paced environment. Schedule changes, provider preferences, and evolving patient needs do not overwhelm them — instead, they adapt with calm efficiency and a positive attitude. Strong communication skills are essential. This role requires professional phone etiquette, timely email management, and clear documentation handling to keep the office running smoothly behind the scenes. Most importantly, we want a team member who embraces our core values, shows up with optimism, and believes in continuous learning and growth. They welcome change, take initiative, and choose to have only good and great days — contributing to a collaborative, supportive workplace where patients feel genuinely cared for. If you are detail-oriented, service-driven, and energized by being an integral part of a compassionate dental team, we would love to meet you. To learn more about our office, check out our website here: By joining our team, you will have: * Paid Holidays and Paid Time Off (PTO) * 401(k) Retirement Plan * Health and Vision Insurance * Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program * S

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