Aethos
Hospitality
FrontOfficeAgent
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Front Office Agent at Aethos. Skills: Guest Welcomer, Check-In Champion, Information Guru, Problem-Solving Pro. Greeting guests with a warm smile and a friendly demeanor. Ensuring that their first impression of our establishment is a positive and memorable one”
What You'll Achieve.
Ensuring that every guest's needs are met and exceeded
Industry & Context.
Quick thinking; Resourcefulness
What They're Looking For.
Must Have
Italian and english is a must
What You'll Do.
Greeting guests with a warm smile and a friendly demeanor
Ensuring that their first impression of our establishment is a positive and memorable one
Processing check-ins and check-outs
Assisting with room assignments and reservations
Providing helpful information and assistance to guests about hotel amenities
Handling guest inquiries and requests
Resolving issues promptly and to the guest's satisfaction
How You'll Work.
Communication Scope
Excellent communication skills, both verbal and written
Full Job Description
## Description Who We Are Extraordinary places, passionate people, and shared learning experiences: this is Aethos. We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul. That's the reason why we choose our locations very carefully and work together with people who want to be part of a community instead of just ”having a job”. Everyone who works at Aethos can make a personal impact on the community and company - great ideas can come from anywhere. We are a young and dynamic hospitality company that understands the value of time with friends and loved ones. We make a conscious choice towards sustainability and wellbeing, and the luxury of time and space. We stand for freedom from the stresses and anxieties of modern life. We want to be the first choice for anyone who seeks respite and refuge from the boring, the stressful, and the unsustainable. That's why we define hospitality differently: while all of our decisions should be made with the community and needs of our guests in mind, we always thrive to create a community that we want to be part of and that improves the world around us. We invite you to be part of our story. About Aethos Monterosa In the middle of the Aosta Valley, below the Monte Rosa and Cervino glaciers, lies Aethos Monterosa – a five-star active luxury resort featuring two F&B outlets, a SPA, and its own climbing and ice climbing wall. We are looking for an outstanding team to join us for the upcoming summer season. The essence of great hospitality is always an exceptional team — that’s why we are looking for you! ## The Essence of the Role Guest Welcomer: Have you ever experienced the joy of making someone feel truly welcome? Get ready to experience that satisfaction every day. As our Front Office Agent, you'll be the ambassador of our hotel's hospitality, greeting guests with a warm smile and a friendly demeanor, and ensuring that their first impression of our establishment is a posi
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