Fueled
digital strategy, design, and engineering
Front-EndWebEngineer(Support&Maintenance)—WordPress
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Front-End Web Engineer (Support & Maintenance) — WordPress at Fueled. Skills: Front-End Web Engineering, WordPress, React.js, CSS, JavaScript, Technical Support. provide critical technical support and consultation to clients and internal teams. Actively monitor and respond to client support tickets”
What You'll Achieve.
Deliver timely resolutions; Maintain high-quality standards; Drive client retention; Advance product UX
Industry & Context.
versatile problem-solver; effective problem solver; highly skilled at debugging UI glitches; resolving CSS/JS conflicts; optimizing legacy theme codebases; ensuring cross-browser compatibility; critical thinking; Triage and problem-solve
What They're Looking For.
Must Have
authority on front-end technologies (HTML, CSS, JavaScript, React), highly experienced with modern CSS, JavaScript, React. js, and Gutenberg block development, solid foundational understanding of PHP to navigate WordPress architectures safely, highly skilled at debugging UI glitches, resolving CSS/JS conflicts, optimizing legacy theme codebases, and ensuring cross-browser compatibility, comfortable managing a high workload and a ticketing queue, effortlessly switching contexts between 5–10 different client projects in a single day, and delivering high-quality work under varying demands, eager to tackle emerging front-end technologies, modern accessibility standards, and AI tooling, applying this knowledge to solve practical client challenges efficiently
Nice to Have
emerging front-end technologies, modern accessibility standards, AI tooling
What You'll Do.
provide critical technical support and consultation to clients and internal teams
Actively monitor and respond to client support tickets
clarify UI/UX requirements
empathetic live communication skills
Work across a large portfolio of concurrent client projects
switch contexts throughout the day to resolve varying support requests
implement quick fixes
push feature updates without sacrificing quality
and maintain complex WordPress themes and custom Gutenberg blocks
Enhance UI/UX and legacy interfaces
Debug cross-browser issues
improve responsive design and accessibility on legacy systems
ensure seamless visual integration across multiple client sites
maintain and enhance the user interfaces and front-end integration of our public product offerings like ElasticPress.io and SiteWatch
Resolve front-end support tickets and deliver enterprise WordPress updates on schedule
and responsive front-end code
Contribute to the team
and overall company's success
Triage and problem-solve
accurately assess the severity of incoming tickets
ensure our clients' needs are met with the proper technical solutions
and stability of ElasticPress.io and SiteWatch by ensuring a flawless front-end experience for our users
How You'll Work.
Team & Collaboration
consultation to clients and internal teams; Contribute to the team, client, and overall company's success
Communication Scope
explaining technical front-end concepts in client-friendly terms; possess empathy for user issues; thrive in written client interactions; strong, empathetic live communication skills
Process & Methodology
managing a high workload, managing a ticketing queue, prioritize workloads
Full Job Description
Location: Remote - United States (Open to applicants located anywhere within the United States) Fueled is a leading digital strategy, design, and engineering agency. United with 10up – now the brand of our WordPress practice – we are a 300+ person team that has designed and built hundreds of digital products and experiences for brands like Google, Apple, The New York Times, ESPN, Victoria’s Secret, MGM Resorts, Albertsons, and CLEAR. As a Front-End Web Engineer at Fueled, you will provide critical technical support and consultation to clients and internal teams across a wide array of web properties. While you will be a versatile problem-solver who can navigate the broader WordPress ecosystem, we expect you to be an authority on front-end technologies (HTML, CSS, JavaScript, React) and thrive in a fast-paced, multi-project support environment. Intentionally remote and globally distributed across six continents, our team thrives in a culture that values flexibility, creativity, and cutting-edge technology. Together, we’re shaping the future of digital experiences. What you will do: Provide front-line technical support: Actively monitor and respond to client support tickets, triage bugs, clarify UI/UX requirements, and maintain strong, empathetic live communication skills. Support diverse, high-volume projects: Work across a large portfolio of concurrent client projects. You will frequently switch contexts throughout the day to resolve varying support requests, implement quick fixes, and push feature updates without sacrificing quality. Develop and maintain enterprise front-ends: Update, and maintain complex WordPress themes and custom Gutenberg blocks using React.js, modern CSS, and JavaScript. Enhance UI/UX and legacy interfaces: Debug cross-browser issues, improve responsive design and accessibility on legacy systems, and ensure seamless visual integration across multiple client sites. Support & shape our product offerings: Help maintain and enhance the user interfa
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