BJ's Wholesale Club

FrontEndLeadPartTime

$0–0k Tilton, New Hampshire, United States PART TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Front End Lead Part Time at BJ's Wholesale Club. Skills: Sales, Customer service, Leadership. Supervise front line. Model excellent Member service”

What You'll Achieve.

Drive business results; Support team member engagement; Execute business expectations; Deliver GOLD club standards

Industry & Context.

Eligibility Requirements

Lifting objects up to 30 pounds, Lifting heavy objects, Moving heavy objects, Moving awkward objects, Position oneself to examine merchandise, Position oneself to scan merchandise, Bending, Handling, Pulling, Reaching, Stooping, Full attendance

What They're Looking For.

Must Have

Basic math skills required

Nice to Have

Prior leadership experience preferred, Prior Membership or sales knowledge and experience preferred, Prior cashier experience preferred

What You'll Do.

Model excellent Member service

Drive membership metrics

Drive member engagement

Train frontline Team Members

Motivate frontline Team Members

Recognize frontline Team Members

Provide input on evaluation

Utilize Cashier Observation Forms

Utilize Cashier Productivity Boards

Utilize membership metrics reports

Perform front end responsibilities

Handle Member escalated service issues

Ensure Members are assisted

Act as backup for cashiers

Act as backup for Membership Sales Ambassadors

Scan club merchandise

Ensure accurate inventory counts

Ensure accurate purchase totals

Manage self-checkout lanes

Manage scan and pan lanes

Assist Members with operations

Assist Members with technical difficulties

Stay up-to-date on merchandise promotions

Stay up-to-date on advertisements

Stay up-to-date on product information

Supervise cleanliness of member servicing areas

Navigate within system applications

Track daily club operations

Monitor daily club operations

Work in other departments

Maintain club policies

Maintain club procedures

How You'll Work.

Team & Collaboration

Build high performing teams; Create culture of collaboration; Work together with collaboration; Work as a team

Communication Scope

Communicate effectively

Full Job Description

**A World-Class Team** BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. **Why You’ll Love Working at BJ’s** At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. **Here’s just some of what you can look forward to:** * **Weekly Pay:** Get paid every week so that you can manage your money on your terms. * **Free BJ’s Memberships:** Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.* * **Generous Paid Time Off:** Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.* * **Flexible and Affordable Health Benefits:** Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* * **401(k) Retirement Savings Plan:** Build your financial future with a company match (available to team members 18 and older).* * **Employee Stock Purchase Plan:** Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.* *Eligibility requirements vary by position. **Job Summary** Oversees the frontline in the absence of the Front End Manager. Coaches, teaches and develops all frontline team members to ensure excellent member service. The Front End Lead teaches, develops and motivates all team members for the successful execution of membership programs and initiatives as well as front line operations. The FEL is responsible for monitoring, driving and coaching for desired member

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