FrontEndEngineer

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Do you have a passion for innovating and building world-class customer-facing user interfaces? Do you want to work closely with a talented team of engineers, product managers, and UX designers to design and build customer experiences that solve critical use cases for our customers? If so, then come join us today! We are looking for passionate and talented Front-end Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be part of a fast-growing business, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus. Key job responsibilities * Solve front-end engineering problems, applying appropriate technologies, UX patterns and best practices. * Use common user interface design patterns to decrease friction between the customer and software. * Instrument software with real user metrics (e.g., taps/clicks, feature interaction, performance, fatals) to provide data and protect the customer experience by using alarms and monitors. * Proficient with debugging, profiling, and analysis tools used to support front-end